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What do people really think of Transit Officers?

Post new thread Reply to thread Railpage Australia™ Forum Index -> Sydney Suburban
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loco2301 Chief Train Controller   Joined: Feb 04, 2006
Last Visited: Jan 5, 2009


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loco2301   
Posted: Fri Aug 22, 2008 12:39 pm
Usually the drugged out bums with no tickets are the prime troublemakers aren't they? So if you make them pay they will probably be less inclined to use the service just to make trouble.

It's a bit rediculous suggesting that the TO's shouldn't be checking tickets, because they are basically killing two birds with one stone, so to speak. By checking tickets they are enforcing the law and also providing a security presence, which is their primary role.

You will probably find the reason they have blitz at certain stations, is because they have been having trouble at that location, so they need to show the flag to the locals to keep them in line.

I believe the main problem here, is that they need more Police and TO's, because the population is growing and evolving, but the government does not want to spend the money to provide the service.
 
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Speed Chief Commissioner   Joined: Mar 19, 2007
Last Visited: Jan 7, 2009


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Speed   
Posted: Fri Aug 22, 2008 3:51 pm
Most people try to avoid a fine by writing a letter.

You either need to present as a law-abiding middle-class person who made an innocent mistake and won't do so again or an assertive person who knows the rules & their rights and won't concede that they broke the rules. Either way, you need to use correct spelling and coherent sentences.

The infringement-notice should come with an address for an infingement processing bureau.
 
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Jahommed Locomotive Fireman   Joined: Aug 02, 2008
Last Visited: Dec 20, 2008
Location: G set toilet


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Jahommed   
Posted: Fri Aug 22, 2008 10:43 pm
Good luck with your chosen career Syd-TO. Hopefully you can put a stop to the horrible vandals we get on the Cronulla branch.

See you around.



Tangara G sets are the best trains on the cityrail network.
 
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anuthanearmiss Beginner   Joined: Aug 21, 2008
Last Visited: Sep 10, 2008


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anuthanearmiss   
Posted: Sat Aug 23, 2008 12:51 pm
loco2301 wrote:
Usually the drugged out bums with no tickets are the prime troublemakers aren't they? So if you make them pay they will probably be less inclined to use the service just to make trouble.

It's a bit rediculous suggesting that the TO's shouldn't be checking tickets, because they are basically killing two birds with one stone, so to speak. By checking tickets they are enforcing the law and also providing a security presence, which is their primary role.

You will probably find the reason they have blitz at certain stations, is because they have been having trouble at that location, so they need to show the flag to the locals to keep them in line.

I believe the main problem here, is that they need more Police and TO's, because the population is growing and evolving, but the government does not want to spend the money to provide the service.


If thats the case why isnt there a permanant presence of TOS on the Richmond branch??

PLenty of ferals with no tickets, drugged out bums threatening passengers and train crew, idiots with spray cans tagging trains.

Aske them why they do it and the kids say because they know they will get away with it.

These problems happen on a daily basis out there, yet after 6 pm not a TO to be seen past Blacktown.

Passenger and crew safety should be no.1 priority, it is very disheartening to watch these blokes organinsing their shift to find the quickest way home.
 
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loco2301 Chief Train Controller   Joined: Feb 04, 2006
Last Visited: Jan 5, 2009


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loco2301   
Posted: Sun Aug 24, 2008 12:27 am
Some posters in the Melbourne suburban forum will tell you none of that happens down there, and that their trains are perfectly safe 99.9% of the time.

I agree whole heartedly with you nearmiss, but the politicians and a few of the Melbourne posters will tell you differently, even if you are a public transport worker and you observe these things on a daily basis.
 
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Oldfart Chief Commissioner   Joined: Jan 01, 2006
Last Visited: Jan 6, 2009
Location: Right base for BK 11R


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Oldfart   
Posted: Sun Aug 24, 2008 1:31 am
loco2301 wrote:


It's a bit rediculous suggesting that the TO's shouldn't be checking tickets, because they are basically killing two birds with one stone, so to speak. By checking tickets they are enforcing the law and also providing a security presence, which is their primary role.


Not suggesting that they shouldn't check tickets, but on Cityrail services it appears to the average punter that that is all they do. After doing a ticket check, why not do a patrol back through the train? In my experience, having done a ticket check they stay where they finished until they get off to check another service. Doing lots of purely security patrols can help send a message to change the perception of a normally cynical public that they're there for more than just generating a bit of income from fines.

Similar thing on stations: Instead of congregating in a little huddle waiting for the train, why not patrol up and down the platform a bit. Actually some do that, and it creates a much better impression than what appears to the casual observer as just aimlessly hanging around having a chat with their workmates.



A man of great genius makes no mistakes; his errors are volitional and become the portals of discovery (James Joyce).
 
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5222 Beginner   Joined: Mar 06, 2007
Last Visited: Nov 25, 2008


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5222   
Posted: Wed Aug 27, 2008 10:19 pm
loco2301 wrote:
Usually the drugged out bums with no tickets are the prime troublemakers aren't they? So if you make them pay they will probably be less inclined to use the service just to make trouble.

It's a bit rediculous suggesting that the TO's shouldn't be checking tickets, because they are basically killing two birds with one stone, so to speak. By checking tickets they are enforcing the law and also providing a security presence, which is their primary role.

You will probably find the reason they have blitz at certain stations, is because they have been having trouble at that location, so they need to show the flag to the locals to keep them in line.

I believe the main problem here, is that they need more Police and TO's, because the population is growing and evolving, but the government does not want to spend the money to provide the service.
 
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Speed Chief Commissioner   Joined: Mar 19, 2007
Last Visited: Jan 7, 2009


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Speed   
Posted: Thu Aug 28, 2008 5:07 pm
loco2301 wrote:
I agree whole heartedly with you nearmiss, but the politicians and a few of the Melbourne posters will tell you differently, even if you are a public transport worker and you observe these things on a daily basis.
If these comments about Melbourne refer to per1's thread that I (among others) described as "rubbish", I'd emphasise that the presence of rough boisterous passengers does not mean that other passengers (or Melbourne's middle class in general) necessarily fear for their lives. Neither does the presence of non-fare-paying bogans at the outer reaches of the Burnley group explain a man shooting his wife (or was it de facto) in a shopping centre car park near a station on the northern group.

The last time that I saw a passenger visibly causing discomfort to other passengers in either Sydney or Melbourne, the Chubb security guards promptly intervened. What causes people discomfort will vary between people but I am prepared to believe that some such behaviour continues and some perpetrators get prosecuted.
 
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comeng301M Chief Commissioner   Joined: Oct 31, 2005
Last Visited: Jan 7, 2009
Location: Mordialloc on the Frankston Line, Vic


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comeng301M   
Posted: Thu Aug 28, 2008 9:34 pm
I have mixed opinions on Transit Officers or Authorised Officers.
Many I have had on trains I have travelled on have been courtious towards passengers. I don't like it when a TO or AO comes from behind while you got your on the phone or got your earphones on and they come up behind you and stand over you demanding to see my ticket. Few good runs ins with AOs. One was on the Glen Waverley Line. When the AOs were checking Tickets I boarded the train at Syndal as they come into the carriage I was in the leading one say prior to commencing the ticket check "Good Afternoon passenger my is Joe Bloggs I am a Authorised Officer can I see you tickets please" another one was on the Frankston Line my mates Girlfriend had just moved to Victoria from Tasmania and bought a Concession Ticket but had a Tasmanian Healthcare Card. As she was new to Victoria they let her off with a warning. Some F***wit was Graffting a shop behind Mentone Station and the AO were on the train in the 3rd Car and they saw the kid jump the fence and run down to the last Car but the kid was long gone.



June 2008
My Enthusiam for Melbourne's Incompetant Suburban system was at its lowest point ever so more Freights than sparks this month

http://s151.photobucket.com/albums/s147/Comeng301M/June%202008/

BOGIE WINNER - BEST PHOTOGRAPHER 2008
 
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Kav442s5 Chief Train Controller   Joined: Jan 01, 2006
Last Visited: Jan 7, 2009
Location: Either I'm near the 160km peg on the Short North, or 'up the Creek'


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Kav442s5   
Posted: Fri Aug 29, 2008 2:21 am
Not a fan of them. I have my reasons.
deleted > edit="Autoedit"]<del>[/edit].
That is all.



It's creepy crawly season, so stop those creepys from crawling, ESPECIALLY if its a TERMITE!!!!!!!!!
WANTED: Grey Matter for scattering for Wangovian Modeller
 


Last edited by Kav442s5 on Fri Sep 05, 2008 6:06 am; edited 3 times in total
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Simes_mk2 Chief Commissioner   Joined: Feb 03, 2005
Last Visited: Jan 7, 2009
Location: Sydney


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Simes_mk2   
Posted: Fri Aug 29, 2008 12:43 pm
Oldfart wrote:


Not suggesting that they shouldn't check tickets, but on Cityrail services it appears to the average punter that that is all they do. After doing a ticket check, why not do a patrol back through the train? In my experience, having done a ticket check they stay where they finished until they get off to check another service. Doing lots of purely security patrols can help send a message to change the perception of a normally cynical public that they're there for more than just generating a bit of income from fines.

Similar thing on stations: Instead of congregating in a little huddle waiting for the train, why not patrol up and down the platform a bit. Actually some do that, and it creates a much better impression than what appears to the casual observer as just aimlessly hanging around having a chat with their workmates.


I agree with you on both posts and from my experience they did back off the pure ticket checking for a while, sometimes that checking can get a bit over the top, one Saturday I went in and out of the city, there was trackwork on my line so the usual bus to Sydenham, then train from there was the order of the day, on train in, TO's did the ticket sweep, but then on the way out again they swept the train twice between Martin Place and Sydneham with two teams - that just smacked of overkill to me (and probably others).

I see them alot these days at Kogarah station when schools out - then gone by the time the proper peak comes

I've also had dealings with them being on the wrong side of the regulations and to be honest it was an honest mistake on my part and I think the TO's who dealt with me knew that, I still remember the guy writing the ticket asking me if I was sure I hadn't bought a new ticket (I generally get a green travelpass) and that if I did, I could fax them a copy of it and the fine would be cancelled.

I guess they're like anyone and indeed any cop, you get good ones and you get c#$ts......



Thanks for nothing Costa!

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loco2301 Chief Train Controller   Joined: Feb 04, 2006
Last Visited: Jan 5, 2009


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loco2301   
Posted: Fri Aug 29, 2008 1:01 pm
It's always easy for a novice to presume that another person's job should be performed a certain way, or looks easy, without having any training, knowledge or insight into the function of the job itself.
 
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TheLoadedDog El Sombrero!   Joined: Jun 19, 2003
Last Visited: Jan 7, 2009
Location: At the pub with 42101


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TheLoadedDog   
Posted: Fri Aug 29, 2008 2:08 pm
loco2301 wrote:
Usually the drugged out bums with no tickets are the prime troublemakers aren't they? So if you make them pay they will probably be less inclined to use the service just to make trouble.

It's a bit rediculous suggesting that the TO's shouldn't be checking tickets, because they are basically killing two birds with one stone, so to speak. By checking tickets they are enforcing the law and also providing a security presence, which is their primary role.


I'm torn on this.

On the one hand, I think it's wonderful PR when the TOs just walk through the carriage without checking tickets. It's got an old-style "cop on the beat" feel, and people feel better for not being treated like would-be criminals, knowing that the TOs are just after the ferals.

On the other hand, I also have a certain sympathy for zero tolerance policing, a la Rudy Giuliani's New York. One of the things he did was have cops enforcing ticketing laws on the subway 100%. When fare evaders got caught, it often turned out there were outstanding warrants for them on other matters.



Humphrey! We're leaving!
 
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comeng301M Chief Commissioner   Joined: Oct 31, 2005
Last Visited: Jan 7, 2009
Location: Mordialloc on the Frankston Line, Vic


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comeng301M   
Posted: Thu Sep 04, 2008 11:48 am
You get the ones that bend over backwards to Enforce the Railway Regualtions and then you get the ones that spend the entire journey from when they board the train to when they get off just stand in the Doorways chatting to other Authorised Officers. One case of them standing in the Doorway was at Malvern when a couple of Ferels jumped across the pit from Platform 4 to Platform 3 they nearly got hit by a Pakenham bound Siemens train yet the Authorised Officers onboard my train saw them do it and could got off to Report them. But chose to stand in the Doorway and call up someone else to do it for them of course nobody was home at their Malvern Base so Ferels got away with it. Due to lazyiness of the AOs on my train. I bet if somebody else done that they'd be off the train like a Bat out of Hell



June 2008
My Enthusiam for Melbourne's Incompetant Suburban system was at its lowest point ever so more Freights than sparks this month

http://s151.photobucket.com/albums/s147/Comeng301M/June%202008/

BOGIE WINNER - BEST PHOTOGRAPHER 2008
 
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drwaddles In need of a breath mint   Joined: Aug 16, 2006
Last Visited: Dec 11, 2008
Location: Lifting the A-League trophy!


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drwaddles   
Posted: Thu Sep 04, 2008 12:43 pm
I got a good pair at Sydney Terminal on Saturday night when I forgot my student card. Let me off with a warning despite having every right to give me a fine. Very Happy



People who talk out their asre usually have bad breath.
 
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