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libertyRS
Junior Train Controller
Joined: Jan 20, 2007
Last Visited: Nov 30, 2008
Location: Bayviews
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Posted: Mon Oct 13, 2008 10:17 am
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Hey everyone
I just bought a brand new (v/line) X class. What I am about to write I don't mean to upset or stir up anything. Has anyone, who owns one of these had any (and I say delicately) quality issues with the detail. The loco numbers on the cab are crooked and you can see glue residue around them, some of the handrails were bent and twisted and the paint on the body seems a little faded on one side. I was just wondering if there was a batch that had some minor defects in the detail area. This has not put me off the loco or the producing company, but I am a little curious if others have had a similar problem. But like I said this is NOT an angry or upset customer, just wondering.....
Other then that great running loco!!
Support all our ADF Men and Women..
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TheBlacksmith
Assistant Commissioner
Joined: Oct 23, 2004
Last Visited: Dec 2, 2008
Location: Ankh Morpork
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Posted: Mon Oct 13, 2008 10:37 am
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On the whole, that seems like an unacceptable model. I would return it to the place of purchase immediately and ask for a replacement or refund.
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VRfan
Moderator
Joined: Jan 13, 2003
Last Visited: Dec 2, 2008
Location: In front of my computer :-p
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Posted: Mon Oct 13, 2008 11:29 am
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I haven't seen these problems on any of my X classes. If you purchased it from Austrains, I would be enquiring if you can get a replacement (assuming he has any left of the one you purchased).
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libertyRS
Junior Train Controller
Joined: Jan 20, 2007
Last Visited: Nov 30, 2008
Location: Bayviews
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Posted: Mon Oct 13, 2008 11:54 am
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I got three opinions on the paint work and i think it was the light on the model... Bit of a relief on that!!!! As for the number I have someone who will straighten it for me.. But still interested if others have had the same problem...
Support all our ADF Men and Women..
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David Peters
Minister for Railways
Joined: Nov 29, 2005
Last Visited: Dec 1, 2008
Location: In a black Trans Am!
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Posted: Mon Oct 13, 2008 2:14 pm
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The problems you describe sound like that model was in a window display of some sort, the deformed handrails and faded paint are ready indicators of this sort of thing.
This could be the last model this particular shop etc had, and was just getting rid of one that could not be sent back to the manufacturer, so it was sold off to cover the shop owners problem!
Check all models that come out of window displays, before you buy it at the shop, the sun and light can play havoc with models that are in window's! 
National Railway Museum member.
The opinions expressed by my me in these posts is not the opinion of the N.R.M. and should not be construed as such.
Ferroequinologist and Microferroequinologist.
Photosite http://davidpeters950.fotopic.net |
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crk
Junior Train Controller
Joined: Feb 13, 2008
Last Visited: Dec 1, 2008
Location: Melton vic
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Posted: Mon Oct 13, 2008 3:06 pm
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i had my number board fall off , i sent the model back and john replaced it, i must say that my x class had not turned a wheel and had not been out of the box when i found this problem , but as i said john replaced it without any problems (the model was two days old when i found this out),but now i have 6 x classes and i've not had a problem with any others
Dont touch that it could be live !
Why does that cct breaker keep tripping
President of the Melton Model Railway Club
http://www.meltonmrc.org.au/ |
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Bigwato
Deputy Commissioner
Joined: Oct 06, 2006
Last Visited: Dec 2, 2008
Location: Craigieburn Victoria
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Posted: Tue Oct 14, 2008 10:39 am
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| crk wrote: | | i had my number board fall off , i sent the model back and john replaced it, i must say that my x class had not turned a wheel and had not been out of the box when i found this problem , but as i said john replaced it without any problems (the model was two days old when i found this out),but now i have 6 x classes and i've not had a problem with any others |
According to the latest Austrains newsletter John Eassie has no X class at all left! Replacement would now be a problem i think
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VRfan
Moderator
Joined: Jan 13, 2003
Last Visited: Dec 2, 2008
Location: In front of my computer :-p
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Posted: Tue Oct 14, 2008 1:12 pm
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| crk wrote: | | i had my number board fall off , i sent the model back and john replaced it, i must say that my x class had not turned a wheel and had not been out of the box when i found this problem , but as i said john replaced it without any problems (the model was two days old when i found this out),but now i have 6 x classes and i've not had a problem with any others |
To be honest, why would you send an otherwise perfectly fine model back for something as simple as this? Just glue it back onto the side of the cab and it would look no different from any other X. (Yes I have done this on an Austrains model. The number plate had fallen off my H when I took it out of the box)
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