I do ponder if anything really will change in time. I don't expect the traveling public to change overnight in regards to respecting the service. The bottom line is the railways are a public service and will never show a profit unless the price of tickets is jacked up. No doubt that will happen if the private sector ever takes control. it appears to me thats what direction it is moving to. The big overhaul of the railways will bring many changes to staff and tighten the belt. Once that is complete and running smoothly the next step will be to stop or slow down the actual running costs of the network.
Anyway, spotted this!