Sure Gladys learnt her lesson from the Graeme Innes (I think thats how his name is spelt) case???You were making a valid point until this throw-away line at the end.
Perhaps the volume for the DVA is off? Perhaps specify to 131500 the set and car number so it can be investigated, rather than making silly comments like the above? How can the problem be fixed if nobody brings it to their attention? Perhaps it's important enough to complain about on Railpage, but not to report to CityRail so it can be fixed?