trainbrain Deputy Commissioner

I got mine changed yesterday at no extra charge, easy..........................

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  liron Junior Train Controller

[quote="thadocta"]Just got the following email. Apologies if it has already been mentioned in this thread, it pops up regularly, but being so long, it is almost impossible to take everything in.

Take note of the use of the worf "free". First time I have seen mention of a free replacement for an expiring myki, and if so, then I don't find the once-off, $6 charge as unpalatable as I first thought it was (particularly since I got mine when they were all free!) Is this new for the free replacement, or is it something that has been standard but has slipped under my radar?

Dave

Dave

Yes I can confirm that it's free. I replaced my Myki this way this week for free.

There is also another option. You can buy a new Myki for $6, then after your original Myki expires, return your old Myki with an appropriately filled out form, and have the $6 refunded as Myki money.
  Z181 Chief Train Controller

Location: Mernda
Southern Cross Coach Terminal is in the first step of bays 55 to 70 having a myki reader installed at the gates. This should be completed in time for the New Year shut down.
  alstom_888m Chief Commissioner

Location:
To add to that, I heard of cases where V/Line passengers were charged a default fare to Ballarat if they didn't touch off on trams in Melbourne.
railblogger
I cannot understand why that would be the case.

As for the $75 fine I think it's a great idea to lap up fare evaders who have honestly made a mistake. However I think that calls for a massive hike in the $212 fine and in my opinion anyone who jumps over the barriers or intimidates or just walks past a bus driver should be charged with theft and be dealt with like a shoplifter.
  railblogger Chief Commissioner

Location: At the back of the train, quitely doing exactly what you'd expect.
I cannot understand why that would be the case.
alstom_888m
I don't know that either but that's what I heard from a conductor.
  melbtrip Chief Commissioner

Location: Annoying Orange
To add to that, I heard of cases where V/Line passengers were charged a default fare to Ballarat if they didn't touch off on trams in Melbourne.
railblogger

The only way this can happen if person travels from Ballarat to Southern Cross (touch on at Ballarat) and then does not touch off at Southern Cross and then hop on a tram service and touch on and then myki will show the user they have been charged a default fare from Ballarat  to Melbourne ( zone  8 to zone 1 peak fare).

If the user arrive at southern Cross and touch off and hop on a tram service and touch on and then gets off the tram service without touch off and the default fare will be a zone 1
  Lad_Porter Chief Commissioner

Location: Yarra Glen
Under the pre-myki system, a V/Line fare from Ballarat included free travel in Melbourne (zones 1&2).  Could be that some Ballarat folk think this is still the case, that all they need to do is touch on in Ballarat, then they are covered for metro travel as well.  If they did not touch off at SC, and believed they did not need to touch on or off on a tram because tram travel was already included, then they would certainly be charged the default fare from Ballarat.
  melbtrip Chief Commissioner

Location: Annoying Orange
Under the pre-myki system, a V/Line fare from Ballarat included free travel in Melbourne (zones 1&2).  Could be that some Ballarat folk think this is still the case, that all they need to do is touch on in Ballarat, then they are covered for metro travel as well.  If they did not touch off at SC, and believed they did not need to touch on or off on a tram because tram travel was already included, then they would certainly be charged the default fare from Ballarat.
Lad_Porter
If someone touch on at Ballarat and travels to any location and does not touch off at their location and then default fare  will be applied and which is a zone 8 to 1 peak fare.

How the tram services comes in to it, when the user does not touch off at their location and if they touch on  on board the tram service, myki reader shows them they have been charged a default fare  from the last trip they took and which in this case a Ballarat  zone 8 to zone 1 location.

Note: if you do not touch off end of any trip - next time you touch on at any myki machine - it should show you last trip default fare and how much it cost you.
  railblogger Chief Commissioner

Location: At the back of the train, quitely doing exactly what you'd expect.
The only way this can happen if person travels from Ballarat to Southern Cross (touch on at Ballarat) and then does not touch off at Southern Cross and then hop on a tram service and touch on and then myki will show the user they have been charged a default fare from Ballarat  to Melbourne ( zone  8 to zone 1 peak fare).

If the user arrive at southern Cross and touch off and hop on a tram service and touch on and then gets off the tram service without touch off and the default fare will be a zone 1
melbtrip
That's what it's supposed to be, but as I said, based on what I heard from the conductor, that isn't the case. Don't ask me why as I don't know.
Under the pre-myki system, a V/Line fare from Ballarat included free travel in Melbourne (zones 1&2). Could be that some Ballarat folk think this is still the case, that all they need to do is touch on in Ballarat, then they are covered for metro travel as well. If they did not touch off at SC, and believed they did not need to touch on or off on a tram because tram travel was already included, then they would certainly be charged the default fare from Ballarat.
Lad_Porter
Not necessarily, because if they went through the fare gates they would have touched off after getting off the train.
  xxxxlbear Token Booking Clerk

Location: Geelong
Under the pre-myki system, a V/Line fare from Ballarat included free travel in Melbourne (zones 1&2).  Could be that some Ballarat folk think this is still the case, that all they need to do is touch on in Ballarat, then they are covered for metro travel as well.  If they did not touch off at SC, and believed they did not need to touch on or off on a tram because tram travel was already included, then they would certainly be charged the default fare from Ballarat.
Lad_Porter
If I have interpreted your post correctly, Zone 1/2 free travel is most assuredly available for V/Line users who travel to Melbourne.
Reference: http://www.vline.com.au/fares-and-tickets/tickets/myki.html

And most interestingly (and nothing to do with the current point), the 2 hour window applies to V/Line Myki travel as well.
If you touch on at your originating station, reach Melbourne, touch off, do your business, and manage to touch on for your return journey all within 2 hours of your 1st touch on, your return journey is free.
  Gauntlet Chief Commissioner

Location:
Not necessarily, because if they went through the fare gates they would have touched off after getting off the train.
railblogger
Are the gates ever closed at off peak time?
I'm wondering because if they're closed passengers will be forced to touch off and pay an off peak fare.
If they're open they may just walk through and get charged a peak V/Line fare when they touch on a tram.
  don_dunstan Minister for Railways

Location: Adelaide proud
To continue on with a rant I was having on another thread: The one thing I hate more than all the other short-comings with Mickey is the queue to log off at peak-time railway stations.  My local station has four validators but it's inevitable that one or two won't work, it creates huge queues that you simply didn't have with the Metcard system.

Progress.
  railblogger Chief Commissioner

Location: At the back of the train, quitely doing exactly what you'd expect.
Are the gates ever closed at off peak time?
I'm wondering because if they're closed passengers will be forced to touch off and pay an off peak fare.
If they're open they may just walk through and get charged a peak V/Line fare when they touch on a tram.
Gauntlet
They are all closed expect for one which I assume is left open for paper-ticket passengers.
  ewokracing Locomotive Fireman

Guys at work who live in Riddles Creek and commute to the CBD are finding that even though they touch off at Riddles Creek at night, the next day their Myki balance is a lot lower than they expected. One of the chaps was told that his travel history showed that he travelled all the way to Bendigo.

They're putting in for 1-2 refunds a month.


Also: why do Myki's expire?
  The Vinelander Minister for Railways

Location: Ballan, Victoria on the Ballarat RFR Line
Guys at work who live in Riddles Creek and commute to the CBD are finding that even though they touch off at Riddles Creek at night, the next day their Myki balance is a lot lower than they expected. One of the chaps was told that his travel history showed that he travelled all the way to Bendigo.

They're putting in for 1-2 refunds a month.


Also: why do Myki's expire?
ewokracing
It's actually Riddells Creek
  Flygon Train Controller

Location: Australia
Also: why do Myki's expire?
ewokracing
They physically wear out. Easier to just have them expire on a set date (where the user will actually know when to get it replaced by), than randomly physically break down due to an indeterminate cause later on.
  bevans Site Admin

Location: Melbourne, Australia
Flocks of tourists with questions about their myki cards have put the brakes on a proposed $800,000 visitor information centre at Southern Cross Station.

A new tourist desk near the SkyBus terminal was trialled by Melbourne City Council between September and November this year. But instead of touting the city's top attractions, staff and volunteers found themselves explaining the intricacies of Melbourne's bus, tram and train ticketing system.

The helpers handled an average of 50 myki-related inquiries a day, with more than 60 per cent of visitor questions about public transport in general. Only a quarter of queries at the Western Gateway Visitor Service involved a service offered by the City of Melbourne and just a handful wanted to know about Docklands.

The council is now set to abandon an idea to build a council-run visitor centre at the station because of the volume of transport queries.
  Heihachi_73 Chief Commissioner

Location: Terminating at Ringwood
They physically wear out. Easier to just have them expire on a set date (where the user will actually know when to get it replaced by), than randomly physically break down due to an indeterminate cause later on.
Flygon
Mine didn't wear out after just short of four years (Feb 2010 to Oct 2013), I had to replace mine as it said I had 3 days to do so. Myki cards expire four years after they are issued.
  Flygon Train Controller

Location: Australia
Mine didn't wear out after just short of four years (Feb 2010 to Oct 2013), I had to replace mine as it said I had 3 days to do so. Myki cards expire four years after they are issued.
Heihachi_73
That's what I just said. They're intentionally set the card to expire earlier than it's expected to wear out so there's a regular timetable for getting them cycled through.
  trainbrain Deputy Commissioner

Re Fare increases -   One that seems to have slipped under the radar as from 1.1.2014 the weekend capped rate has risen from $3.50 to $6.00 aleap of roughly 80 per cent. (also includes Public Holidays) The Sebiors cap has only gone from $3.80 to $3.90......................interseting................
  Contrillion Junior Train Controller

Location: Geelong, VIC
Re Fare increases -   One that seems to have slipped under the radar as from 1.1.2014 the weekend capped rate has risen from $3.50 to $6.00 aleap of roughly 80 per cent. (also includes Public Holidays) The Sebiors cap has only gone from $3.80 to $3.90......................interseting................
trainbrain
Doesn't seem to make the cap very useful, I rarely exceed spending $6 in the suburban area as it is.
  Gwiwer Rt Hon Gentleman and Ghost of Oliver Bulleid

Location: Loitering in darkest Somewhere
It's another way to make more money from the user without advertising the fact too widely.
  xxxxlbear Token Booking Clerk

Location: Geelong
Re Fare increases -   One that seems to have slipped under the radar as from 1.1.2014 the weekend capped rate has risen from $3.50 to $6.00 aleap of roughly 80 per cent. (also includes Public Holidays) The Sebiors cap has only gone from $3.80 to $3.90......................interseting................
trainbrain
And not forgetting also that the 2 hour window for short term tickets will start from when one touches on, rather than from the start of the next full hour.
  Gwiwer Rt Hon Gentleman and Ghost of Oliver Bulleid

Location: Loitering in darkest Somewhere
And not forgetting also that the 2 hour window for short term tickets will start from when one touches on, rather than from the start of the next full hour.
xxxxlbear
Which will no doubt catch a lot of the Great Unwary out and cause the Authorised Officers to rub their hands in glee.

That "free time" of up to 59 minutes has existed for very many years and is another arguably sly cut in the benefits offered to users in the name of making Myki more efficient.
  xxxxlbear Token Booking Clerk

Location: Geelong
Not only efficiency, but a financial boon for the relevant authorities. People will ultimately be paying more when they stay at their destination just that bit longer because they think they they an extra few minutes before their 2 hour ticket runs out' when infact, they will be charged for a daily, because the 2 hour window started from when they touched on, not from the next full hour.

And then thing is, the Myki propaganda machine have gone very, very quiet on this issue.
Which is kinda surprising seeing as they were very happy to blitz us with the positive sides to Myki, but now, nothing, not a peep out of them ConfusedRolling Eyes

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