Thanks for the feedback - please keep it coming.
I'd join Rod in being disappointed that people are bagging "errors" in our 32 Class, when we tried so hard (as mentioned above) to put the drawings out there to get every possible bit of feedback on whether they were accurate, before any metal was cut for the tooling.
Just to respond to a couple of comments; I have covered the chimney before. The join is visible because (as seen in the photos of the unpainted models), despite our conversations with the factory, they insisted on splitting to tooling on the horizontal centre line of the boiler. Thus the funnel is a brass turning fitted into the plastic mould ding, so the join is inevitable with that method. If you haven't ever dealt with a Chinese factory, I'd invite you to cut all Aussie manufacturers some slack, especially on steam engines. It is incredibly difficult to get some engineering concepts across that language barrier. If you believe you can make the perfect model, please, stump up $200,000 and have a go! We did, and it's lots of fun, but some things just don't cross that communication barrier.
The headlight is the classic example; Phil Badger spent a full half hour actually AT the factory explaining what 'translucent' means. We asked for a translucent (clear, but slightly milky) lens because the headlight is an LED on a green PCB, which looked poor. The white headlight lens is their interpretation of that discussion. It looks fantastic when lit, and running! But so odd when standing still. We first saw it last Friday night when we opened the boxes... And were disappointed. But what's done, is done.
The headlamp bracket could not be robustly moulded to scale in HO; so we accepted the compromise. I'm sorry that others find it such a big issue. For the same reason the front marker lights do not work; to fit optic fibre lights would make them too large, a compromise we rejected.
We were very frustrated by the clack valve piping being to the "preserved curve" profile on all the locos, not just 3265. We knew it should be more of a right angle. When we tried to get it changed, it would have impacted on all the other piping and handrails where they cross, and would have delayed the loco by months, and we would have missed our production slot. Again, we just had to make a compromise decision.
Finally, it hasn't been mentioned, but I regret to advise that the loco is powered by an electric motor. We did try it with real steam, but Health and Safety officials knocked that on the head because of the scalding risk. (That's a joke.)
With a day job to look after, and our website and Facebook page to manage for Ixion, I'm not on Railpage very often, so I probably won't reply to any further comments in any sort of timely fashion. But we do value your observations and comments, so please keep them coming - positive and negative. But, for my mental health, if we got ANYTHING right, Tom, it'd be nice to hear that, too. I'm pretty chuffed with the colour and decoration of 3265 myself, for example, if I can be permitted to blow our own trumpet.
Director, Ixion Model Railways Australia Pty Ltd.