It's also not right if passengers turning up for a timetabled bus have to sit there for ages waiting for a train when it's not guaranteed that anyone getting off the train will want the bus connection.I don't doubt that that's the case, but notice I said "should not depart ....". It's not right if a passenger has to incur additional expense, such as a taxi fare, through no fault of their own.Where the bus is effectively an extension of the train service (such as Lilydale to Healesville or Warburton) then it should not depart until the train arrives and passengers have transferred. (If the train is late, and the bus is an extension of the service, then the bus must also be late.) But where the bus just has a stop at a station but is not necessarily a connecting service, that's another story.Let me pull u up on this one, the Drivers from the Warby and Healesville buses can wait no longer than five minutes after the schedule arrival of the train, after that the PTV has instructed them that they must depart to there destos.
How to balance those issues is the challenge. I'm not convinced that a blanket '5 minute' policy is the best method of working it out.
The maximum allowable hold for a connection should, in my opinion, be varied according to the bus service frequency and the proportion of passengers who get on the bus from trains vs local trips. Finally, it should be coordinated such that control can tell a bus driver to depart on time (with local bus-only passengers) if it is already clear that the incoming train will be so late that it will miss the maximum hold for the connection.