Why usa will not post to Australia ?

 
  dthead Site Admin

Location: Melbourne, Australia
Have you noticed theamerican are  NOT posting to Australia ?

some do many say it's not allowed. Exactrail AZL are two who won;t.  Why? all the postage is just  delay in processing surely, COVID  as a  excuse.

any insights ?


Regards,
David Head

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  railblogger Chief Commissioner

Location: At the back of the train, quitely doing exactly what you'd expect.
Correct me if I'm wrong but if a company does not ship to Australia, Australia Post has a US address that you can use and they will take care of the shipping to Australia.
  Aaron The Ghost of George Stephenson

Location: University of Adelaide SA
AP will do that at huge cost.

The reason for companies not shipping to Australia would be mostly a reflection on AP and their woeful track record of delivering products.

If I was a US business and had even two packages shipped to Australia charged back through credit cards or PayPal or whatever because Australia Post took their sweet time delivering a package and the buyer disputed - I would stop shipping to Australia too.

Take it up with Australia Post - I had one package delivered yesterday 3+ weeks from Sydney to Adelaide, and I have another package sitting at a AP facility in Melbourne that seemingly has not moved in 2 weeks.
  Aaron The Ghost of George Stephenson

Location: University of Adelaide SA
AP will do that at huge cost.

The reason for companies not shipping to Australia would be mostly a reflection on AP and their woeful track record of delivering products.

If I was a US business and had even two packages shipped to Australia charged back through credit cards or PayPal or whatever because Australia Post took their sweet time delivering a package and the buyer disputed - I would stop shipping to Australia too.

Take it up with Australia Post - I had one package delivered yesterday 3+ weeks from Sydney to Adelaide, and I have another package sitting at a AP facility in Melbourne that seemingly has not moved in 2 weeks.
  duttonbay Minister for Railways

FWIW, for the last four weeks or so it was not possible to use standard or economy airmail to ship a parcel from Australia to Canada, the reason quoted being lack of flights. It works both ways.
  justapassenger Minister for Railways

Correct me if I'm wrong but if a company does not ship to Australia, Australia Post has a US address that you can use and they will take care of the shipping to Australia.
railblogger
There are a number of private companies which offer a drop shipping service too - often with a choice of carriers.
  dthead Site Admin

Location: Melbourne, Australia
2 weeks before Christmas I ordered two  HO scale corn sryup cars from a  shop and got them before Christmas from the USA. so it confuses me. are they not shipping because there could be delays, and do they ask the customer if that is a option.  Two have sais refund or wait.  


David
  The Vinelander Minister for Railways

Location: Ballan, Victoria on the Ballarat Line
Have you noticed theamerican are  NOT posting to Australia ?

some do many say it's not allowed. Exactrail AZL are two who won;t.  Why? all the postage is just  delay in processing surely, COVID  as a  excuse.

any insights ?


Regards,
David Head
dthead

It might be time to put your glasses on when posting.

M.
  Aaron The Ghost of George Stephenson

Location: University of Adelaide SA
You might have a point about his eyes, he seems to have moved from N to HO…
  dthead Site Admin

Location: Melbourne, Australia
I deal  in Z,n,ho,oo,o,on30 and 7 1/4 inch gauge Smile I'm not into one thing !! and  Aussie, UK, USA and other protypes are cool.


Regards,
David Head
  Aaron The Ghost of George Stephenson

Location: University of Adelaide SA
I have just always known you as an N man, where do you find the time?
  dthead Site Admin

Location: Melbourne, Australia
Aaron,  mainly been Aussie HO gauge, my Medbury Line is such. N gauge was David Bromage.

As to  trying to divert the thread, not on my watch and attempts will end badly for those  who try.


Regards,
David Head

Update, I warned a user who went off topic, then became rude.  As this postage was related to model trains the talk is revelant. I suggest the user will be back within a week hopefully understanding not to be as he was.
  speedemon08 Mary

Location: I think by now you should have figured it out
I suspect lack of lights is the bigger issue in the equation at the moment, as it took 2 months for my Athearn C44-9WL to arrive here but I'd chalk half of that due to Christmas rush.

My SD70ACu is sitting at an Airport at LA waiting for a flight.

Auspost delivered a package from Australian Modeller to me on Friday, and that was posted on Wednesday, so roughly the normal timeframe.
  fzr560 Chief Train Controller

I suspect lack of lights is the bigger issue in the equation at the moment, as it took 2 months for my Athearn C44-9WL to arrive here but I'd chalk half of that due to Christmas rush.

My SD70ACu is sitting at an Airport at LA waiting for a flight.

Auspost delivered a package from Australian Modeller to me on Friday, and that was posted on Wednesday, so roughly the normal timeframe.
speedemon08
Yes, I hate working in the dark.
  Aaron The Ghost of George Stephenson

Location: University of Adelaide SA
I suspect lack of lights is the bigger issue in the equation at the moment, as it took 2 months for my Athearn C44-9WL to arrive here but I'd chalk half of that due to Christmas rush.

My SD70ACu is sitting at an Airport at LA waiting for a flight.

Auspost delivered a package from Australian Modeller to me on Friday, and that was posted on Wednesday, so roughly the normal timeframe.
Yes, I hate working in the dark.
fzr560
And most Americans are scared of the dark, which is why they all need some many guns.
  Madjikthise Deputy Commissioner

Had some car parts delivered by UPS (not USPS) in 4 days, at 1/3 the cost of buying them here, to my door.
Bought something from Sydney mid December, been stuck at some Sydney mail hub since the day after purchase. They gave me a refund.
Wife has an ebay store, she's charging for insurance where needed and using registered mail on everything now. Too many things went "missing". The extra charge hasn't perceivably reduced the amount she sells, and reviews have improved.
Just avoid AP if you can.
  BrentonGolding Chief Commissioner

Location: Maldon Junction
Our online retail/wholesale business stopped sending parcels overseas months ago. It wasn't a big part of our business and the risks just became too high, the last parcel to the US took 3 months to get there IIRC

Locally though we have seen big improvements from Aussie Post since the long delays of late 2021. Still not back to guaranteed overnight for Express Post or anything like that but nowhere near the delays we were seeing

The exceptions seem to be when a DC or sorting centre gets a Covid outbreak and they have to either close it or operate on massively reduced staff levels. Then the parcels just pile up and seem to go no where for weeks

We had the same problem with TNT recently when they had an outbreak in their Enfield depot in Sydney. TNT have been REALLY good through most of the pandemic but a depot outage like that causes massive flow on effects

Interestingly we haven't had a parcel lost through out the last 2 years (touched wood), we have shipped thousands of parcels in that time and we have yet to lose one unlike the experience of other posters here on RP
  michaelgm Chief Commissioner

The better half posted two registered letters recently. Auspost’s official position was they were lost. Yet, instructions contained therein were actioned prior to the lost notification. So clearly they were delivered.
  BrentonGolding Chief Commissioner

Location: Maldon Junction
The better half posted two registered letters recently. Auspost’s official position was they were lost. Yet, instructions contained therein were actioned prior to the lost notification. So clearly they were delivered.
michaelgm
We see a few parcels where the delivering driver clearly doesn't scan the parcel as delivered so even though the addressee has got it the item shows as outstanding on the tracking

We sometimes joke that we should put claims in for all of them, bit of extra money for the staff Christmas party Laughing
  bingley hall Minister for Railways

Location: Last train to Skaville
It's a tangled web and I think Aaron summed it up best when he suggested "...most Americans are afraid of the dark".

I'd day there's a statistically high chance that those that say it's not allowed are Trump supporters Razz

However, this is not a new problem. Some US sellers, be they shops or individuals, have had this attitude long, long before COVDi reared its ugly head. About 10 years ago when I was doing contract work for CFCLA I'd get stuff sent (model trains of course) on occasion to the office address of one of the US directors, and then wait for him to make one of his relatively frequent visits to OZ to get my hands on them.

Some US retailers won't even send to Canada.

I'll accept the current disruption to mail/shipping schedules may indeed have exacerbated things. I have had at least one UK favourite model shop stop mailing overseas (not just Australia) in the last year.

I would agree that Australia does seem to be a bit of a problem child. I've had a couple of small packages sit for 4-6 weeks in Melbourne and Perth of late after taking only 10-14 days to get there from the US and UK.

My Christmas cards to the UK which were sent with a reasonable buffer only started dropping through people's letterboxes this week. I'm not sure who to blame for that?
  speedemon08 Mary

Location: I think by now you should have figured it out
It's a tangled web and I think Aaron summed it up best when he suggested "...most Americans are afraid of the dark".

I'd day there's a statistically high chance that those that say it's not allowed are Trump supporters Razz

However, this is not a new problem. Some US sellers, be they shops or individuals, have had this attitude long, long before COVDi reared its ugly head. About 10 years ago when I was doing contract work for CFCLA I'd get stuff sent (model trains of course) on occasion to the office address of one of the US directors, and then wait for him to make one of his relatively frequent visits to OZ to get my hands on them.

Some US retailers won't even send to Canada.

I'll accept the current disruption to mail/shipping schedules may indeed have exacerbated things. I have had at least one UK favourite model shop stop mailing overseas (not just Australia) in the last year.

I would agree that Australia does seem to be a bit of a problem child. I've had a couple of small packages sit for 4-6 weeks in Melbourne and Perth of late after taking only 10-14 days to get there from the US and UK.

My Christmas cards to the UK which were sent with a reasonable buffer only started dropping through people's letterboxes this week. I'm not sure who to blame for that?
bingley hall
That UK situation may have been Brexit related, as all of a sudden they had to deal with EU customs and shipping and for a month or two some places just gave up on shipping internationally.

On a side note, the second seperate warehouse Auspost rented in Brooklyn here in Melbourne looks pretty quiet, so they may have cleared parts of the backlog.
  djukinX1016 Deputy Commissioner

The best I have had is the sender receiving the parcel back with the notation that it could not be delivered as the Post Office it was sent to (I have a PO Box) did not exist (the Post Office not the PO Box). Late last year I had a package posted in Melbourne sent to Launceston, then back to Melbourne, then to Berserker in Queensland, then back to Melbourne before heading west to Perth. We note now with the last 4 parcels the tracking only gives the acceptance info and then only a notification when its ready for collection at the local PO. I suppose that at least does not give away the travels the package has gone on.
  bingley hall Minister for Railways

Location: Last train to Skaville
That UK situation may have been Brexit related, as all of a sudden they had to deal with EU customs and shipping and for a month or two some places just gave up on shipping internationally.
speedemon08

It wasn't.
  Bulbous Deputy Commissioner

We normally have no real issues with the post here in Perth, with just a couple of days added from the east coast in the last few months of deliveries. My main issue has been on the delivery itself, especially with items to be signed for on delivery.

Yesterday, got the text that the parcel with my daughter's school books in it was on it's way to the house. We were inside when the parcel hit the front door from the driveway, and by the time I got outside to see what the noise was, the driver was already high-tailing it down the street. The item tracker was then updated as delivered and signed for....

So many things to complain about in the one survey response to "How did we do?" from Aus Post!

Cheers,

Matt
  BrentonGolding Chief Commissioner

Location: Maldon Junction
We normally have no real issues with the post here in Perth, with just a couple of days added from the east coast in the last few months of deliveries. My main issue has been on the delivery itself, especially with items to be signed for on delivery.

Yesterday, got the text that the parcel with my daughter's school books in it was on it's way to the house. We were inside when the parcel hit the front door from the driveway, and by the time I got outside to see what the noise was, the driver was already high-tailing it down the street. The item tracker was then updated as delivered and signed for....

So many things to complain about in the one survey response to "How did we do?" from Aus Post!

Cheers,

Matt
Bulbous
I didn't think they were required to get a signature ATM due to Covid rules but that aside it is funny how people have different experiences

'er indoors had some shoes delivered on Saturday morning. We were still in bed after a night on the tiles and by the time she got up, dressed and to the door the bell had gone twice and I would have expected old mate to be long gone. But no, there he was patiently waiting to hand over the parcel, everyone was a winner, she got her stuff and he didn't have to card it or re-deliver (no safe place to drop at her place)

FWIW we have a lot of customers asking us to put the notation "do not safedrop, card if no answer" on parcels due to experiences like yours at the moment

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