I was particulary friendly with a couple of their drivers. Funny story, once me and my mate were waiting at a bus stop. And two busses(scheduled at the same time coz of the school crush) are heading towards us, the first one doesn't stop, thinks the 2nd one will get us.. but they both drive past. We weren't happy. But then a school bus, (ran by MBL) pulled up and dropped at us Sandy, we managed to get on to one of the busses, the other two original drivers didn't seem to notice we had. And one came onto the others bus and said something like: "Hey I thought you would have seen those guys? Why didn't you pick them up?" "I couldn't see them, you flew right past them" haha was quite funny, lucky we got picked up, otherwise I wouldn't like MBL at all
As I said, I don't ride busses that much so am probably not in a position to judge.