The media release:
A new initiative at Town Hall Station aims to improve reliability for trains coming into the city and reduce congestion during the morning peak, Minister for Transport Gladys Berejiklian said today.
“As part of the four week trial, rail staff will treat every morning peak on Platform 3 as a major event,” Ms Berejiklian said.
“The aim of this trial is to get our customers to their destination faster, keep trains running on time and test a system that helps our customers on and off trains in a safe and swift manner.
“We need to get more out of our rail network – our Sydney’s Rail Future plan outlines short and longer term initiatives and this trial is one of the operational improvements we are investigating to help make our rail network more efficient and reliable.
“Sydney’s Rail Future provides a clear plan for infrastructure investment over the coming years, plus a rewrite of the timetable for next year, so along with operational improvements we will be able to provide more services for customers.”
Trains that are delayed at stations cause longer journey times, unreliability, crowded platforms and customer frustration. At the moment where 20 trains per hour are timetabled in the peak sometimes only 18 arrive in that hour.
The trial from 19 November includes:
- Event-style marshalling on Platform 3 at Town Hall between 7am and 9.30am
- Attempts to reduce dwell times – the time trains wait at stations - to 60 seconds
- Announcements on trains and stations when the train is approaching the platform
- The platform segregated into three distinctive sections
- Improving passenger flows to and from the platform.
“Keeping trains on time through the peak is important as the most minor of delays can have a knock-on effect to following trains,” Ms Berejiklian said.
“For example, one train delayed by only a few minutes can have a potential impact on dozens of train services behind it.”
The weekday morning peak is the network’s busiest period and there are close to 59,000 people who alight or interchange at Town Hall every single morning. Platform 3 at Town Hall is the location for the trial as it is one of the busiest parts of the network.http://www.transport.nsw.gov.au/media-releases/fixing-trainskeeping-trains-moving