Please be advised of an upcoming change to The Overland’s schedule for 2013.
Effective the week commencing August 5, 2013, The Overland will reduce the frequency of its services to twice a week, removing its mid-week service (Wednesday & Thursday).
The remaining services will continue to operate under the existing timetable:
ADL (0745) to MEL (1850) Monday & Friday
MEL (0805) to ADL (1750) Tuesday & Saturday
Great Southern Rail apologises for any inconvenience caused by this change of schedule and is taking all steps to limit the impact on our guests.
FOR AFFECTED GUESTS:
From today (May 16), Great Southern Rail will be contacting all those who have made a booking on an affected Overland service to discuss travel arrangements.
Great Southern Rail has coordinated three options for affected guests:
- A booking on the next available service together with a courtesy upgrade or partial refund depending on the level of service booked by the guest.
- Great Southern Rail can arrange alternative coach travel for guests who still wish to travel on their original departure date. This service will be provided by Firefly Express and will come at no extra cost to the guest. The option to change your booking to a Firefly service is available for three months following the change of schedule.
- Great Southern Rail will honour all cancelled bookings with a full refund regardless of fare type for those who no longer wish to travel.
Additional guest and Motorail capacity has been allocated to the remaining services to accommodate an anticipated increase in patronage on these services. This additional capacity will also assist in re-accommodating affected guests in advance.
Great Southern Rail continues to work with the Victorian and South Australian Governments to ensure The Overland continues to serve as an important transport link between the two states.
We remain committed to proactively doing all we can to provide affordable, reliable transportation for our guests, just as they have always expected and received from The Overland.