People are becoming very vocal about the removed buses (especially the express routes), greatly increased journey times and the inconvenient transfers now required since the tram's introduction. And this is happening all over the ACT, not just along the tram route.
They are trying to go to hub and spoke system, but only one 'spoke' is a tram. I can see what they are trying to do, have the buses run more services over shorter distances.
But interchange is a hard sell and has to be done well. With the schedule variability of buses, the interchange is very difficult to get right.
Of course, the people who find the new system really doesn't suit them will make the most noise. Took years for the complaints to subside about two railway stations near me ceasing to get 'express' services in the peaks, with many of the people travelling TO those stations having to change to get to work. Those people made a lot of noise for a long time in the local press.