duttonbay Minister for Railways

Trams well the reliability of power supply has always been a problem, even with the current Metcard system and machines.
"kuldalai"


That's true. I wonder why the Myki validator things don't run off batteries, like they must do on buses.

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  DirtyBallast Chief Commissioner

Location: I was here first. You're only visiting.
The Hun are only baying for her scalp because they have a hard-on for the Libs.
"Sir Thomas Bent"

Correct.

I long for the day (well, sort of) when a journo from that rag asks Baillieu or Mulder (where is HE lately?) a loaded question, such as, "Will you use Myki or Metcard when you use public transport in the near future?"
  wongm GEEWONG

Location: Geelong, Victoria
A quick squiz at the terms and conditions on the website doesn't say that registering a Myki under a fake name is an offence - has anyone ordered one under Lynne Kosky's name yet? Twisted Evil
  wongm GEEWONG

Location: Geelong, Victoria
So it'll take seven days to spit out a card and mail it the few blocks to my place. Pretty pathetic. Though not as pathetic as the note that Bpay payments take five days to be processed! What is this, 1953? Handwritten personal cheques get processed faster than that. Bpay does not take that long. And it doesn't take a week to automatically encode and spit out an RFID card.
"Autopenguin"

Is the 7 day figure overestimated just in case - has anyone received theirs yet?
  Sir Thomas Bent Minister for Railways

Location: Banned
Can't find the terms and conditions - but does it say up to seven days or seven days?
  Gwiwer Rt Hon Gentleman and Ghost of Oliver Bulleid

Location: Loitering in darkest Somewhere
has anyone ordered one under Lynne Kosky's name yet?


I'm willing to bet there is more than one Lynne Kosky in the State of Victoria, even if it isn't the most common of name combinations.
  TK Junior Train Controller

Can't find the terms and conditions - but does it say up to seven days or seven days?
"Sir Thomas Bent"

I'm betting that it is up to seven days so that they can cover themselves, similar to the 24 hour online topups.
  Andyroo Chief Train Controller

Location: Carisbrook
Can't find the terms and conditions - but does it say up to seven days or seven days?
"Sir Thomas Bent"


Your myki will be posted to you within 7 days... or so the confirmation email from myki stated.
  Sir Thomas Bent Minister for Railways

Location: Banned
Then it is asre-covering.  Worked at That Bank where the call-centre staff were told that, however they turned up a lot more quickly.   Usually when people complained about that, we'd tell the staff to tell the customer that if it hasn't arrived in 7 working days, that they should ring us as that's the outside limit.
  xxxxlbear Token Booking Clerk

Location: Geelong
[quote="duttonbay"][quote="kuldalai"]That's true. I wonder why the Myki validator things don't run off batteries, like they must do on buses.[/quote]I would suggest MYKI validators will be running off the bus's electrical system. In Geelong, they seem to switch off when the driver turn the bus off, and turn on when the the bus is started up.
  DalyWaters Chief Commissioner

In Geelong, they seem to switch off when the driver turn the bus off, and turn on when the the bus is started up.


Do they?  That seems surprising.  That means that the bus needs to idle all the time at a terminus just for the Myki to work.

Bit different from buses in Switzerland that turn the motor off at every red light just to be environmentally sound.  We can never catch up.
  Craig Chief Commissioner

Location: Edithvale, VIC
There's 20 stations in all that are sans CVM.

Ashburton, Bayswater, Berwick, Box Hill, Frankston, Glen Waverley, Heidelberg, Hurstbridge, Jolimont, Laburnum, Lilydale, Narre Warren, Pakenham, Ringwood, Ringwood East, Sandringham, South Yarra, Thomastown, Upper Ferntree Gully and Watsonia.
"Sir Thomas Bent"


You can also add Moorabbin to that list...

I wonder what the official line is for people who arrive at these stations with a negative balance and can't top on? Go back to Metcard for that trip?

Kind Regards


Craig Smile
  heisdeadjim Chief Commissioner

I'm advising customer to NOT to move to Myki until trams and buses come online, AND their "home station" has the CVMs in.
  Sir Thomas Bent Minister for Railways

Location: Banned
I'm advising customer to NOT to move to Myki until trams and buses come online, AND their "home station" has the CVMs in.
"heisdeadjim"
I'm leaving it up to the individual customer.  I'm not going to lie about it; but if people want it I won't stop them.  Besides, all we'd be doing is handing them a form.  The TOT's aren't operating as far as I know?
  heisdeadjim Chief Commissioner

AFAIK, there are no TOTs installed inside stations as at 010110 - happy to be wrong. There are CMVs online - I have one at my station, and I'm pretty sure it'ss allow you to top up a Myki.

TBPH I've been too occupied by other things to check, I'm assuming it to be so.
  michinyon Chief Commissioner

So is myki still working ?   I got the impression on Tuesday afternoon,  it might be running on the same server as Railpage Australia TM
  Michaelje Chief Commissioner

Then it is asre-covering.  Worked at That Bank where the call-centre staff were told that, however they turned up a lot more quickly.   Usually when people complained about that, we'd tell the staff to tell the customer that if it hasn't arrived in 7 working days, that they should ring us as that's the outside limit.
"Sir Thomas Bent"


Or alternatively you could call it "meeting the customer expectation"

There ARE whingers who, if told, the card will "probably" get there in three days, ring up and whinge because it wasn't

Saying "7 days" will cover 95% of the transactions and meet "customer expectations" (aka stop whingers)
  michinyon Chief Commissioner

Bit different from buses in Switzerland that turn the motor off at every red light just to be environmentally sound. We can never catch up.


That sounds like a typical environmental gimmick.   Have they included the cost to the environment of digging up all the materials to replace the starter motor ten times as often.
  msilsby Deputy Commissioner

Location: Canberra
At work today (yarra trams) saw a 'myki' bulletin that said that myki on the trams will be fully operational by 'winter' and that staff training would begin in a couple of months 'once a few of the bugs have been ironed out'.

Nice one, kosky.
  cookie930 Assistant Commissioner

Location: Spencer Street Station (Not SCS)
At work today (yarra trams) saw a 'myki' bulletin that said that myki on the trams will be fully operational by 'winter' and that staff training would begin in a couple of months 'once a few of the bugs have been ironed out'.

Nice one, kosky.
"msilsby"


By fully operational I would assume that it means all metcard equipment removed and all myki equipment installed including ticket machines and final scanners. This has always been the plan with myki not being fully operational on trams until stage 3 of the roll out which is due mid 2010 or by winter.

In other news The Age has spat out a rubbish article about the equipment at Nunawading.
Machines go in myki muddle
NOW you see them, now you don't. Myki card vending machines that cost tens of thousands of dollars to install have been removed from Nunawading train station - without the public ever using them.

http://www.theage.com.au/national/machines-go-in-myki-muddle-20100101-llu7.html

While over at the Herald Sun another article questions Lynne Kosky on whether myki signals the end of her reign of terror.
So Ms Lynne Kosky, what's your next big move?
Ms Kosky answered the Herald Sun's questions about the first days of myki, which is almost three years late. Its cost has blown out to $1.35 billion, $350 million over budget.
The member for Altona said she did not regret how myki had been introduced

http://www.heraldsun.com.au/news/so-ms-lynne-kosky-whats-your-next-big-move/story-e6frf7jo-1225815357560

A second article details the flawed website and how even Kosky had troubles with it.
Myki mayhemTHE myki debacle continues to roll on.Public Transport Minister Lynne Kosky has admitted that just like hundreds of other users she has encountered problems on the myki website.Just hours after the system's partial "train only" launch this week, more than 100 commuters were told they would be charged for their "free" smartcards.

http://www.heraldsun.com.au/opinion/myki-mayhem/story-e6frfhqf-1225815346453


The Australian jumps on the myki bandwagon with its story on flawed smartcards of Australia.
Passport denied for public transportFEW things seem as difficult for governments in this country to achieve as implementing new transport ticketing systems.NSW has given up on a combined smartcard for now and Victoria's troubled myki system has proved no exception.This week's promised start-up turned into a fiasco, not all that surprising given the chequered history of the project.

http://www.theaustralian.com.au/news/opinion/passport-denied-for-public-transport/story-e6frg6zo-1225815252951

One final article also by the Herald Sun was entitled Minister Kosky: my myki mess but at the time of writing the link returns a Page not found error. Now I new thought that the introduction of a ticketing system could turn into one of the biggest circuses of all time by obviously I was wrong. I'd hate to see the amount of articles written about myki by the end of next week.  ShockedRolling Eyes
  xxxxlbear Token Booking Clerk

Location: Geelong
In Geelong, they seem to switch off when the driver turn the bus off, and turn on when the the bus is started up.


Do they?  That seems surprising.  That means that the bus needs to idle all the time at a terminus just for the Myki to work.

Bit different from buses in Switzerland that turn the motor off at every red light just to be environmentally sound.  We can never catch up.
"DalyWaters"
AFAIK, yes.
I regularly use the Geelong-Queenscliff bus, and sometimes board the bus at Geelong while the bus is off. MYKI is as dead as a doornail but when the driver arcs up the bus, the MYKI lights up like a christmas tree, and goes through its booting up motions, and is unusable by passengers until it displays its ready-for-use message [whatever that may be].
  RodH Station Staff

Location: Mooroolbark, Australia
Hi all,

I am new to Railpage and thread so if I have repeated something already said please forgive me; 280 pages is a bit much to read.

From what I have read at the MYKI web site the fare structure is more or less similar to the existing Metcard system.  If I wish to trave for many days I have to buy a card that gives me travel for N continuous days.  I was hoping for a system where I could miss the odd day, and still have my best fair calculated.  I read that when I buy a card for many days, those days are continuous; I.E. The day count begins at the first swipe.  It would have been useful for me to buy say 3 months of days, but afforded the luxury of missing a few days; I don't beleive I can do that with MYKI.

If that is so I don't see the need to swipe  ay each leg of my travel.  This is virtually no different than buying a weekly or monthly Metcard (or old ticket) except that you can buy any number of days greater than 28.

The so called smart card system does not appear to be that smart, just an accounting system.
  michinyon Chief Commissioner

Rod,  the typical user of a weekly or monthly ticket anywhere,  often travels only 5 days a week.   They are still paying for the weekends,   whether they use them or not.    myki is no different to any other system in this regard.

Weekly or longer tickets are still discounted in a way that makes them worthwhile to the routine commuter,  as well as the time saved by not having to buy a ticket every day.    But as a person who often used to commute to work only 4 days in a week,    then periodical tickets such as weekly often become not worthwhile.

If I had been in Melbourne,   I could still have accessed the bulk purchase discount with a 5xdaily  which would not have had to be used in a single calendar week.    No such ticket in Sydney unfortunately,   except for buses.
  mattnotley2004 Station Master

Location: Melbourne
What happens if I have a myki pass for metro area zone 1 and 2... does this mean I can travel to Lara and Bacchus Marsh now? (when V/Line goes live).
  michinyon Chief Commissioner

This has always been the plan with myki not being fully operational on trams until stage 3 of the roll out which is due mid 2010 or by winter.


This has always been the plan   Really ?   So this nonsense of running myki on the trains only to beat the New Year deadline has been intended all along.

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