duttonbay Minister for Railways

Chartreuse is much easier to see than a dark'ish red with impaired vision... I would imagine.
"Brendan03"

Fair enough. It's a pity that designers don't seem to consider the other common visual impairment, colour blindness. It's often really difficult to tell whether a red or a green light has just come on...

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  Speed Minister for Railways

Maybe, the LEDs should have been arranged vertically with red over amber over green, rather than horizontally.

The similarity to traffic signals would make it easy to remember which colour was which. Colour-blind gunzels would still be confused.
  Brendan03 Chief Commissioner

Location: Sydney
Maybe, the LEDs should have been arranged vertically with red over amber over green, rather than horizontally.

The similarity to traffic signals would make it easy to remember which colour was which. Colour-blind gunzels would still be confused.
"Speed"


For a second there, I thought you were suggesting we put railway signals on them.

From what I've noticed, Some other places have displays above the barriers to indicate their direction. I'm kinda hoping Melbourne adopts something like that in the long term.

Maybe Revenue might be able to comment further?
  wongm GEEWONG

Location: Geelong, Victoria
From what I've noticed, Some other places have displays above the barriers to indicate their direction. I'm kinda hoping Melbourne adopts something like that in the long term.
"Brendan03"

Even Adelaide Railway Station does that.

Yes, you heard me right, the city that is 1/2 hour and 30 years behind us! (I think that is enough SA bashing for the time being...)
  Brendan03 Chief Commissioner

Location: Sydney
From what I've noticed, Some other places have displays above the barriers to indicate their direction. I'm kinda hoping Melbourne adopts something like that in the long term.
"Brendan03"

Even Adelaide Railway Station does that.

Yes, you heard me right, the city that is 1/2 hour and 30 years behind us! (I think that is enough SA bashing for the time being...)
"wongm"



Their system is bizarre. You validate as you go through the barriers and again as you board the train.
  Gwiwer Rt Hon Gentleman and Ghost of Oliver Bulleid

Location: Loitering in darkest Somewhere
In Adelaide you are only required to validate your ticket twice if boarding at North Terrace - nowhere else.  While that is the main city terminal and used by most passengers in all other cases you only validate on the train.

It shouldn't be too hard to install direction signs for station gates.  Most other systems use them.  It makes approach to the correct lane a little easier and less cluttered and saves the frustration of meeting someone trying to come the other way through the same gate and both of you going nowhere.

The signs are switchable and it doesn't take much staff time and effort to flick a switch.

In terms of DDA compliance it should be possible to create systems where a green tick or a red cross illuminate to indicate success or failure of a validation.  That overcomes most colour-vision issues as well as using internationally-recognised symbols.
  mrmoopt Chief Commissioner

Location: Melbourne
I’m glad people are staring to think about how myki could have been designed, at the start.

Here is another one to tickle your brain cells.



These are gates when using the Shinkansen. If V/Line wanted to regiment 1st class travel or reservations, they could use myki to implement the booking system.

Person phones ahead or uses online booking. Touch on at barriers at Southern Cross, special EGs at Southern spits out reservation seat number/1st class upgrade ticket, at the end of journey, person touches off.

Perhaps we should have asked JR East to put in a bid for the NTS in the first place.
  SEMartin Chief Train Controller

Location: Canberra ACT
Perhaps we should have asked JR East to put in a bid for the NTS in the first place.
"calt"


If JR East had won, we'd currently be using SUICA. SUICA also supports the use of First Class on JR East's long-distance interurban services. Devices for tagging on to pay a First Class surcharge are located within the paid area of the station on platforms in designated areas.

If you're using EX-IC as your diagram suggested, it would have been better to have had JR Central bidding as they developed EX-IC.

SM
  lophead_lophead Station Master

     ...
  Sir Thomas Bent Minister for Railways

Location: Banned
Seen a few AO crews out east where all of them have hand-held devices.
  Gwiwer Rt Hon Gentleman and Ghost of Oliver Bulleid

Location: Loitering in darkest Somewhere
every AO will be personally issued one and be expected to take it home, and be responsible for it's operation and charging.


An interesting point arises if this were to eventuate.

Given the apparent need to recharge these devices on an at least daily basis and this suggestion that it be done at home who is going to cover the costs?

The amount of power used might be small on a per-person per-night basis but could still be measurable and potentially considered as a legitimate cost to pass back to the employer.  

Those of my colleagues who have employer-supplied or paid-for mobile phones as a part of their employment charge them at work or reclaim an amount through tax offsets for essential business costs arising at home.

The Metcard HHD's were never used in service due to objections over their weight and the visual display.  Could we be headed for a similar fiasco with the Myki ones which end up unusable because of their apparent inability to hold sufficient power?
  mrmoopt Chief Commissioner

Location: Melbourne
Simple solution. Give the AOs keys to the cabs. Leave the HHDs inside the train cabs.

You have the problem of having to issue ‘tickets’ to have the AOs inside the cabin, but I’m sure they can make up another rule now, can’t they?
  lophead_lophead Station Master

     ...
  Gwiwer Rt Hon Gentleman and Ghost of Oliver Bulleid

Location: Loitering in darkest Somewhere
He reckons it is outrageous that he would have to charge the thing himself.


I would certainly want to consult with my Union delegate on the matter.

Work does not supply me with pens but requires that I write.  They do however supply the required paper.  I therefore claim essential business stationary each year on my tax return.  No great amount but I don't see why I should be out of pocket.
  Bertram Locomotive Fireman

Location: Riversdale
Had a team of AOs between Auburn and Burnley yesterday, all with functioning handheld devices. I was surprised how many people had Mykis. It took them a lot longer to go through the carriage than when they were just looking at Metcards.
  Attila76 Junior Train Controller

Regarding those hand-held checkers:
I just had a word with a very-friendly AO on a Sydenham service.
He showed me the device. He showed that every time he tries to scan a card, that you have to choose an option and that it ALWAYS takes two tries to do so. The first time always brings up a system error message. He was able to replicate that error on command for me to see!
"lophead_lophead"


You can usually avoid the extra option choosing by just hitting next and it's ready to scan the next ticket. I wouldn't say I always get the system error message. Some days I do, just depends on the handheld. Today mine lasted about 2 hours before it froze, wouldn't work even after being reset. Yay  Rolling Eyes

He also said that they sign the devices out and in for every shift, but this is set to change. He said that every AO will be personally issued one and be expected to take it home, and be responsible for it's operation and charging.
He said that so many of the checkers are not working that only 2 of the 4 AO's in his group have one for his shift tonight, and that was quite unusual, they usually only get one!
"lophead_lophead"


It hasn't been that bad for us yet but there have been shifts when only 3 of the HHD's are working out of about 24. That had alot to do with other AO's not signing off properly. I haven't heard about us being expected to take them home. I have no interest in it, don't know how likely it is to happen since the HHD's are quite expensive. The only reason for us to take them home with us would be if we were starting away from the depot.

Simple solution. Give the AOs keys to the cabs. Leave the HHDs inside the train cabs.
"calt"


I don't really see how that would even remotely work. Drivers would never allow it, I wouldn't trust AO's with keys to the cabs, or to return the HHD's back to the cab. It isn't rare for us to have to jump off the train last minute either. I'm sure drivers would think it was awesome to have a brawl in the cab when AO's decide they need to return their handhelds before disembarking and a situation goes bad.
  Valvegear Oliver Bullied, CME

Location: Norda Fittazroy
The only reason for the second Myki thread to reach 87 pages, is that Myki is so ridiculously complicated. A simple system just could not generate so many words.
I will leave off getting a Myki card until the last possible moment... wtih any luck it may be working properly by then ( but I'm not holding my breath ).
  Brendan03 Chief Commissioner

Location: Sydney
Simple solution. Give the AOs keys to the cabs. Leave the HHDs inside the train cabs.
"calt"


Oh honey no. You have no idea. None at all.


Valvegear, I love your flawless logic there. A+ for you!
  Speed Minister for Railways

Posts on the nature of the Myki thread would make a substantial proportion of the posts in both Myki threads. Arguments between Myki-sceptics and Myki fans would also.

Some of Myki's biggest initial fans are also notorious for digressions from a thread's topic.

Myki has attracted much discussion because its schedule has slipped greatly. Being statewide, it will reach any voter who uses public transport. The project impresses voters little because most passengers will see only new electronic gadgetry and most of the new electronic gadgetry that they see is extravagant consumer spending. Unsuccessful tenderers have also alleged corruption.
  AzN_dj Chief Commissioner

Location: Along route 69
Valvegear, you didn't even read this thread did you?
So far myki is working great for the majority of passengers, and it is the final features that we are discussing really.

Plus - if you haven't used it, what right do u have to say it's smeg? You don't know at all!
  Gwiwer Rt Hon Gentleman and Ghost of Oliver Bulleid

Location: Loitering in darkest Somewhere
Myki might be working "great" for some passengers but at the moment a majority of all passengers is not using the system.

Experiences and travel needs vary but there do still seem to be a fair number of glitches some of which are mentioned in this thread.

To be fair Metcard was never trouble-free either and took a long time to become reliable enough to satisfy most users and the operators.
  Brendan03 Chief Commissioner

Location: Sydney
Myki might be working "great" for some passengers but at the moment a majority of all passengers is not using the system.

Experiences and travel needs vary but there do still seem to be a fair number of glitches some of which are mentioned in this thread.

To be fair Metcard was never trouble-free either and took a long time to become reliable enough to satisfy most users and the operators.
"Gwiwer"


I'm sure there'd probably still be a running thread on it if the Internet existed when metcard was introduced Razz
  mrmoopt Chief Commissioner

Location: Melbourne
Simple solution. Give the AOs keys to the cabs. Leave the HHDs inside the train cabs.
"calt"


Oh honey no. You have no idea. None at all.


Valvegear, I love your flawless logic there. A+ for you!
"Brendan03"


Just because it can’t happen now, doesn’t mean it’s not a workable option.

It seems like you all live in a box. Drivers can still have their private space, just have the AOs use the cab thats not in use.

APU AOs regularly travel in cabs, as again they think they’re slightly better than everyone else because they’re plain clothed! so people that don’t have the proper authority travel in cabs all the time.

My contention is that it already happens, so ‘brendan03’, take your pre-set ways of thinking somewhere else. Sure sometimes rules are bent, but this is an everyday occurrence. If the two are happy enough to travel together, then I’m sure you can charge your HHDs as well.

All staff high and low need to work together. And across all bus. units.
  dbowen Assistant Commissioner

Location: Melbourne
I'm sure there'd probably still be a running thread on it if the Internet existed when metcard was introduced Razz
"Brendan03"


http://groups.google.com/groups/search?q=metcard

Note all the posts from the late-90s during the Metcard rollout.


Daniel
  SueB Locomotive Fireman

Location: Mt Evelyn
Hello everyone.  I haven't posted for a while.  Just wanted to let everyone know that I have succumbed and topped up my Myki for the first time with a 30 day ticket.  I will start using this on my bus and train from 2 September.  I wanted to give it a go as eventually we will all have to use the Myki.  I'll report back on how it goes.

I'm more concerned about my 78 year old mum when she has to start using a Myki on her bus.  I know they have Myki mates at train stations, but she only uses a bus - are they likely to have roving Myki mates on buses to help the elderly.  Question

Also I noticed on the Myki website when you want to view history of transactions that you can choose a period beginning from 2007 to 2010.  I only hope the powers that be remember to change this in a few months to add 2011. Laughing

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