SueB Locomotive Fireman

Location: Mt Evelyn
http://www.theage.com.au/victoria/no-fatal-flaw-to-justify-scrapping-myki-says-expert-20110216-1avo4.html

They said while there were still issues with myki not opening all barriers at stations and with delays transferring top-ups to cards, the system was operating well overall.
"The Age"


I rest my case. Get on with it...
"HardSleeper"


The barriers might be working fairly okay at stations, but I still have issues with the bus I get on each day before the train.  I would say 8 out of 10 times they work  - the other times they are out of service.  Will this be fixed?  I have a Myki pass but wouldn't they be losing money from people with Myki money this way?

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  Mitty Assistant Commissioner

Location: Hawthorn
I have a Myki pass but wouldn't they be losing money from people with Myki money this way?
"SueB"


You are correct.  Every bus with readers out of order means less revenue collected.  So it's in the interest of everyone to fix this ASAP.
  kiwiguy72 Locomotive Fireman

Location: Melbourne
http://www.theage.com.au/victoria/no-fatal-flaw-to-justify-scrapping-myki-says-expert-20110216-1avo4.html

They said while there were still issues with myki not opening all barriers at stations and with delays transferring top-ups to cards, the system was operating well overall.
"The Age"


I rest my case. Get on with it...
"HardSleeper"


The barriers might be working fairly okay at stations, but I still have issues with the bus I get on each day before the train.  I would say 8 out of 10 times they work  - the other times they are out of service.  Will this be fixed?  I have a Myki pass but wouldn't they be losing money from people with Myki money this way?
"SueB"


This is one of the bus "headless mode" issues. Readers go "out of service" when they are unable to communicate with the driver console. This generally happens because the console isn't switched on, or hasn't booted up when the bus has been started up. As the drivers currently have no interaction with the myki console while they are still using the Metcard one, they can't see this, and indeed have no training about it AFAIK.

In future they will be using the console all the time. From what I've seen they have a device "map" on it, which shows a picture of each device (reader) connected to it, with a green or red border to the picture to indicate the device's status. I believe they will be able to reboot the individual reader from that screen.

They will also be inputting their route into the console, so in future, transaction history will show the actual stop you touch on and off at (like with train station transactions currently), rather than just "bus" or "tram".
  Speed Minister for Railways

This story only seems to be reported by the ABC
The staff known as "myki mates" have usually been deployed to stations to help commuters use the new ticketing system.

A spokesman for the Transport Ticketing Authority says the casual staff were employed by a contractor who told them yesterday they were no longer needed.
http://www.abc.net.au/news/stories/2011/02/17/3141072.htm

The likelihood that Myki will be cancelled still seems low but, if you think that it's going to have problems, getting rid of the Myki Mates won't make it easier. It might make Myki cheaper but the new government could always have blamed Labor for the expense.
  tomohawk Chief Commissioner

Location: Getting The Met to get around
Can't blame the previous government if the new government sticks to the status quo, however...

Exactly like the Brumby government blaming transport woes on the Kennett-era government.
  Mitty Assistant Commissioner

Location: Hawthorn
This story only seems to be reported by the ABC
"Speed"


It's also in the HUN

http://www.heraldsun.com.au/news/victoria/up-150-myki-mates-sacked-by-email-report-says/story-e6frf7kx-1226007296574
  del_horno15 Junior Train Controller

I was a myki mate and got the email yesterday. Fairly low act just sending out an email (which only had one line of thanks, the rest of it was demanding the uniform and card be returned). Would have liked at least a phone call to be honest.

We knew that it was unlikely we would continue, but as said earlier, its going to make switching to myki harder for commuters if they decide to keep it
  kiwiguy72 Locomotive Fireman

Location: Melbourne
This story only seems to be reported by the ABC
"Speed"


It's also in the HUN

http://www.heraldsun.com.au/news/victoria/up-150-myki-mates-sacked-by-email-report-says/story-e6frf7kx-1226007296574
"Mitty"


With the obligatory "Should myki be scrapped" poll.
  kiwiguy72 Locomotive Fireman

Location: Melbourne
And the misinformation continues – 774 Melbourne requested callers with their myki opinions:

Apparently:



    None of this was countered by the presenters, who could have checked easily with a simple visit to the myki website. No wonder people have ridiculously warped opinions of it!
      heisdeadjim Chief Commissioner

    And there was a salient point by one of the callers, Kiwi: the Liberals had done such a good job of decrying it that people actually believed it.
      Sir Thomas Bent Minister for Railways

    Location: Banned
    I was a myki mate and got the email yesterday. Fairly low act just sending out an email (which only had one line of thanks, the rest of it was demanding the uniform and card be returned). Would have liked at least a phone call to be honest.
    "del_horno15"
    Sorry to hear that.  Can't say firing people by email when they have been given a free pass is a smart move...

    I would have hoped that they would have absorbed your numbers in as Metro employees for those wanting to stay on - especially given that the company employing them (Hoban) does the recruitment for station and AO staff.  

    Aside from a couple of deads**ts, which you find in any industry, the Myki mates were quite professional and did make a difference from where I stood.
      Mitty Assistant Commissioner

    Location: Hawthorn
    ^The text of the email is over on whirlpool.  Their special mykis are going to stop working on the 2nd of March if they don't give them back.
      Speed Minister for Railways

    You need a minimum balance of $20
    "Kiwiguy72"
    That might be a response to my post on page 137 of this thread. If they're reading this thread, they should read it carefully enough to see that I was posing an hypothetical alternative.

    That might also be because the web interface requires you to put $20 on a Myki card to purchase one.

    AOs can't check it
    "Kiwiguy72"
    Several months ago, few of them had the units to check Myki cards. You remarked that the only people that had the scanners were standing outside ticket barriers at major stations.

    This shouldn't be true any longer.

    I can't explain the other ones.
      sas85 Chief Commissioner

    Location: V1
    I had my Myki checked by a Metro AO with a scanner on Tuesday....
      del_horno15 Junior Train Controller

    I was a myki mate and got the email yesterday. Fairly low act just sending out an email (which only had one line of thanks, the rest of it was demanding the uniform and card be returned). Would have liked at least a phone call to be honest.
    "del_horno15"
    Sorry to hear that.  Can't say firing people by email when they have been given a free pass is a smart move...

    I would have hoped that they would have absorbed your numbers in as Metro employees for those wanting to stay on - especially given that the company employing them (Hoban) does the recruitment for station and AO staff.  

    Aside from a couple of deads**ts, which you find in any industry, the Myki mates were quite professional and did make a difference from where I stood.
    "Sir Thomas Bent"


    A hell of a lot of us got jobs with Metro, so many that they were forced to recruit more mates in the middle of last year. Hoban generally look favourably upon us, and i have an application waiting right now so hopefully the next recruiting drive is soon Smile

    But still, now we have to go all the way into the city to drop off our gear (it didnt even say where, im just presuming the usual office). Pain in the bum really

    Edit: just re-read your post. We were hired by Skilled, not Hoban
      kiwiguy72 Locomotive Fireman

    Location: Melbourne
    You need a minimum balance of $20
    "Kiwiguy72"
    That might be a response to my post on page 137 of this thread. If they're reading this thread, they should read it carefully enough to see that I was posing an hypothetical alternative.

    That might also be because the web interface requires you to put $20 on a Myki card to purchase one.
    "Speed"


    No it doesn't, you pay $10 and you get the card sent. No $20 anywhere
      kiwiguy72 Locomotive Fireman

    Location: Melbourne
    http://www.heraldsun.com.au/news/victoria/new-data-supports-myki-smartcard/story-e6frf7kx-1226007774178

    Bizarre turnabout story in the HUN, looks like it's meant to be in tomorrow's paper, released an hour early.

    COMPELLING new data backing the myki smartcard could complicate the State Government's transport ticketing dilemma.

    For the first time, the system has recorded a million transactions in one day without any serious problems.

    And sources said the latest independent report into myki is expected to make some surprising findings about the future of the $1.35 billion system.

    Sources said that rather than being a damning document, the report had found enough positives to add support for the continued implementation of the system.

    "(Premier) Ted (Baillieu) doesn't want it," an insider said, "but it looks like he is going to have to keep it."


    Even more bizarre for the fact that the words bungled and troubled don't appear in the article at all, and myki is now called a smartcard!

    The obligatory poll has also changed from the usual "Should myki be scrapped"? to now "Should myki be maintained?"

    And people say the Herald Sun isn't a tabloid!
      Morbo Locomotive Driver

    The obligatory poll has also changed from the usual "Should myki be scrapped"? to now "Should myki be maintained?"
    "kiwiguy72"


    And the 'Yes' vote is ahead as at 10.30pm - though that may be as the average Hun reader is confused.
      Morbo Locomotive Driver

    The cut off point for the Budget must be soon. Tough choices for Ted and El Tel:

    - Make a political point by ditching myki, paying off Kamco and funding a new system to the tune of another billion
    - Find $800m for RRL.
      msilsby Deputy Commissioner

    Location: Canberra
    From what I have heard, a new off the shelf system utilising existing infrastructure would cost about $100 millin +/- a bit.

    The majority of the $1.3 billion figure is in the ongoing operational costs - a figure that will be going into the system either way.

    What I would love to see is a system that allows you to use your ticket in other states.

    i.e. no matter which state you are in, your smart-card will have deducted from it the cheapest fare available. FFS, we don't live in that big a country, its not like there is 50 states or anything!
      xxxxlbear Token Booking Clerk

    Location: Geelong
    That sore of technology is already here in Australia.

    The eTags used in CityLink [Melbourne] can also be used in E-Toll [Sydney].

    An RTA E-Toll tag makes it easier for you to drive on all motorways in Sydney and interstate.
    With an RTA E-Toll tag you can pay tolls automatically without stopping. You can use your RTA E-Toll Tag on all toll roads in Australia - the Sydney Harbour Tunnel and Bridge, Cross City Tunnel, Eastern Distributor, the M5, Westlink M7, M4, M2, Lane Cove Tunnel and Falcon Street Gateway. You can also use it on the motorways in Melbourne and Brisbane.
    Link: http://www.rta.nsw.gov.au/usingroads/etoll/tag/index.html

    I wonder if the system software for eTag & E-Toll is easily adaptable to a public transport system, seeing as the software is based on a tag being detected at specific geographical points and charging the customer for the distance travelled. Time of travel is included so it may be easy to relate charges to time based detection rather than distance based detection.
      spottyrahr Chief Commissioner

    That sore of technology is already here in Australia.

    The eTags used in CityLink [Melbourne] can also be used in E-Toll [Sydney].

    An RTA E-Toll tag makes it easier for you to drive on all motorways in Sydney and interstate.
    With an RTA E-Toll tag you can pay tolls automatically without stopping. You can use your RTA E-Toll Tag on all toll roads in Australia - the Sydney Harbour Tunnel and Bridge, Cross City Tunnel, Eastern Distributor, the M5, Westlink M7, M4, M2, Lane Cove Tunnel and Falcon Street Gateway. You can also use it on the motorways in Melbourne and Brisbane.
    Link: http://www.rta.nsw.gov.au/usingroads/etoll/tag/index.html

    I wonder if the system software for eTag & E-Toll is easily adaptable to a public transport system, seeing as the software is based on a tag being detected at specific geographical points and charging the customer for the distance travelled. Time of travel is included so it may be easy to relate charges to time based detection rather than distance based detection.
    "xxxxlbear"


    Those eTags are a little different. Driving through this particular toll section deducts this much. You get charged a toll at every toll point. It doesn't follow you and then charge you.

    As opposed to Myki where there are different fares, different routes, and it has to follow you to find out where you have been and how long it has taken
      DalyWaters Chief Commissioner

    I wonder if the system software for eTag & E-Toll is easily adaptable to a public transport system, seeing as the software is based on a tag being detected at specific geographical points and charging the customer for the distance travelled. Time of travel is included so it may be easy to relate charges to time based detection rather than distance based detection.


    Singapore got to a stage with their EZ-Link transport cards and their road toll tags and decided the country needed an integrated system.  Being efficient as they are, the Government there created CEPAS, a uniform code for cards that makes them work together.  It really is so good.

    http://en.wikipedia.org/wiki/CEPAS

    The possibilities with the EZ-link card are now huge.

    It would be straightforward for our Federal Government to mandate and implement such a system nationawide here.  Of course, they will wait until well after every state has their own system so that each then has to be re-engineered to make it all work.
      Gwiwer Rt Hon Gentleman and Ghost of Oliver Bulleid

    Location: Loitering in darkest Somewhere
    "Federal" in this country seems to imply "Canberra" far too often.  There is Federal money distributed to the States for rail projects but there is still no evidence of Australia functioning as a single nation.  

    State borders are sacred; money shall not pass across them.  What is funded in Victoria is irrelevant and does not need to be known about in NSW.

    Albury-Wodonga is excluded from Myki other than V/line operations.  I wonder why?  Is it really too hard to figure out a system which works across a single city, irrespective of the inconveniently-positioned Murray River and State border?
      wongm GEEWONG

    Location: Geelong, Victoria
    I noticed yesterday in a Collins Street pharmacy that they have Myki topup facilities behind the counter. The machine looks like a handheld units AOs have been provided with, and it sits in a charging dock. They also had a 40mm thick ring binder with instructions on how to use it.

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