A story of good humanitarianism for Cityrail

 
  Toddles177 Station Staff

Location: Banned
After reading this article, it just goes to show that some Cityrail staff will go out of their way for commuters.

http://www.southcoastregister.com.au/story/1540719/a-miracle-on-cityrail/?cs=202

One has to wonder, though, if the passengers on board of the Wollongong service were annoyed that they had to wait at Sydenham for the one passenger to board or if they were even told about the scenario.

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  bowralcommuter Chief Commissioner

Location: Asleep on a Manly Ferry
After reading this article, it just goes to show that some Cityrail staff will go out of their way for commuters.

http://www.southcoastregister.com.au/story/1540719/a-miracle-on-cityrail/?cs=202

One has to wonder, though, if the passengers on board of the Wollongong service were annoyed that they had to wait at Sydenham for the one passenger to board or if they were even told about the scenario.
"Toddles177"


Good story but could you please make the effort of putting comments like this into an existing thread rather than creating a new thread. If you did any search, you would have found this thread, where we are already talking about some of the outstanding customer service some staff provide.
  thadocta Chief Commissioner

Location: Katoomba
After reading this article, it just goes to show that some Cityrail staff will go out of their way for commuters.

http://www.southcoastregister.com.au/story/1540719/a-miracle-on-cityrail/?cs=202

One has to wonder, though, if the passengers on board of the Wollongong service were annoyed that they had to wait at Sydenham for the one passenger to board or if they were even told about the scenario.
Toddles177
Probably not, there is so much padding in the timetable these days that the train can wait somewhere for quite a while and stillbe on time at the end destination.

I have seen Down trains arrive in Katoomba 2-3 minutes BEFORE they were due to depart from Leura, so they were by then 6-7 minutes early (and absolutely NO "e" symbol in the timetable!)

Dave
  Newcastle Express Chief Commissioner

Why didn't she/he arrive before the due departure time?
I wouldn't hold a train, nor make an additional stop, or go out of my way, because some passenger can't be bothered arriving BEFORE the due departure time. (Unless it was a connection that was late).

I suppose she/he is one of those passengers, that believe you only need to arrive at a station/bus stop, etc at the time shown.
  Watson374 Chief Commissioner

Location: Fully reclined at the pointy end.
Why didn't she/he arrive before the due departure time?
"Newcastle Express"
+1

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