Myki card readers set to be upgraded at Flinders Street Station

 

News article: Myki card readers set to be upgraded at Flinders Street Station

One of train passengers' biggest gripes - slow myki card readers at Melbourne's busiest train stations - is finally being fixed.

  Gwiwer Rt Hon Gentleman and Ghost of Oliver Bulleid

Location: Loitering in darkest Somewhere
One of train passengers' biggest gripes - slow myki card readers at Melbourne's busiest train stations - is finally being fixed.

Next-generation readers are set to be installed at Flinders Street station between July 8 and August 10, which will allow passengers to pass through the station faster.
Myki card readers set to be upgraded at Flinders Street Station


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While speeding up the readers is a worthy aim this comes at a cost.  

If you are unable to touch on there won't be any hint as to why - you'll need to find a ticket office window open to read the card or hope the Myki machine will give you an answer.

Currently if your card is not accepted at touch-off you might see "Declined : Top up", "Declined - Contact PTV" or "Missing Touch On" messages.  In future all you'll get is a red light and no information as to why.

It's no good asking the gate attendant either - they can't read your card and will do no more nor less than they do now - let you through.

If everything is in order then you'll just get a green light and an open gate.  No balance displayed any more.  

One step forward one step back.

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  LancedDendrite Chief Commissioner

Location: Gheringhap Loop Autonomous Zone
RailWhinge Australia in action.
  NSWGR8022 Assistant Commissioner

Location: From the lands of Journalism and Free Speech
RailWhinge Australia in action.
LancedDendrite

When you get onto this site which is very very hard at the moment with outage messages you want to have a say.  So what if it is a whinge?  At least it is civil.

Whinge or otherwise you still see excellent ideas and commentary here.
  Gwiwer Rt Hon Gentleman and Ghost of Oliver Bulleid

Location: Loitering in darkest Somewhere
The final array at Flinders Street is to be converted over this weekend.  The "Tabaret" entrance onto Princes Bridge is the last to retain the old style.

The new ones are faster though are more sensitive and will occasionally cause a "multiple cards detected" error if presented with a wallet containing several cards (not necessarily Mykis) which can cause electronic confusion.  The same thing happens in other cities using similar systems.

On the whole the change has been welcomed.  There will always be a minority of users for whom any sort of change causes frustration.  There has been a noticeable decrease in queues to get through most barrier lines at peak times.  The exception is the exit beneath "Platform 11" leading to the Southbank footbridge where only three gates can be provided owing to the very limited space.  Even so the speed of congestion clearance is improved.
  TheBlacksmith Chief Commissioner

Location: Ankh Morpork
My local post office had one of their hand-held terminals installed recently, and at 2 in the afternoon yesterday, it was happily logging off and spitting out a mile of printout. I asked what it was doing and the lady just sighed and said it only stays open for 8 hours a day then shuts down, because it figures 8 hours is enough. She opens at 0600 and closes at 1730, so she gets shut off at 2 every day. Yet another example of the lack of thought that has gone into this system.

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