Anger after V/Line slashes capacity of peak hour services
Response from V/line on social media suggested that there were an unusual amount of V/Locity sets out if action for unscheduled maintenance as well as two of the N sets usually on Geelong AM peaks.
Both Ballarat & Geelong lines affected.
V/Line is in crisis.And with more and more people moving into all those new homes being built in the outer Western suburbs as well as those moving to Geelong and surrounds and with Bombardier only being able to churn out a single 3 car V/Locity every month these issues I think, are only the tip of the iceberg.
To be honest, V/line wouldn't be unaware of these issues.V/Line is in crisis.And with more and more people moving into all those new homes being built in the outer Western suburbs as well as those moving to Geelong and surrounds and with Bombardier only being able to churn out a single 3 car V/Locity every month these issues I think, are only the tip of the iceberg.
They could manage it a lot better by being upfront. Put it on the website as a scheduled disruption and explain that they are x trains down due to unscheduled maintenance, and nominate which services will have reduced capacity. They have responded reactively on social media. It would also help to promote the coach alternatives and have them express to and from Southern Cross. As it is, passengers don't know about the capacity reductions until waiting at the station. Those who take the supplementary coaches sometimes have surprise diversions via Footscray, even when a direct service is promised. The social media responses would tend to put off prospective travellers due to the unreliabability, and it takes a long time to win back trust after this.Opinion piece, you have been warned.......................
Post Script to the above reply.............The public relations staff is no better than the media.
A major problem on technical information distribution is that few jouranlists understand ANY technical matters and only look for any kind of missmanagement , this leads most public relations staff ONLY looking at that side as its what "the press" are looking for.
Is the real problem the government not buying enough rolling stock to cover maintenance and unplanned outages or is the management of the fleet by V/line the issue?
As per the previous State Govt, expect a whole raft of promises just before the election...Is the real problem the government not buying enough rolling stock to cover maintenance and unplanned outages or is the management of the fleet by V/line the issue?
The Government is only really interested in transactions which provide a way to lull the voting public into a false believe they are actually solving all of our problems and are fixing and expanding the rail network, They are doing more than the last government, They do this with SPIN and announcing decisions which look good on the surface.
The reality in Victoria is something vastly different.
Decisions on smaller projects around rail are made (Metro and level crossing removal exceptions) and the benefits and spin told but in reality there are patch jobs. The public is slowly working this out now and the future is grim for governments who revolve around spin selling.
I am starting to lean with some on here that Daniel Andrews is cooked. Done.
We will all look back again and ask how many of the problems with V/Line have actually been fixed under his tenure? Not many.