In the last couple of months I have had occasion to travel during the evening to/from several stations local to my area.
I don't know who chooses the PSOs but the dozen or so with whom I have come in contact with have been, without exception, pleasant and helpful. Two even walked our daughter to the bus stop outside the station and kept an eye on her well being until the bus arrived.
Well done PSOs!
So they should be too, they seem to have sod all else to do! Three times in the last month I have been on evening peak services from Southern Cross to Victoria Park that have been stopped due to a "police request". PSOs standing around doing nothing the whole time while various police run around looking for something or another that never seems to eventuate.
The night of the State of Origin at the G I was unfortunate enough to need to change trains at Jolimont. Pi$$ed rugby fans heading to the game everywhere, one had a crack at me for no reason and then threw a bottle on the platform, all under the watchful eye of half a dozen PSOs. Not one moved to do anything. I walked up to one group of three (they seem to have grown, I thought they were pairs originally now they seem to be in threes most nights that I travel) and asked why they didn't do anything and they claimed not to have seen anything. Despite a glass bottle being thrown on the platform 5 metres away from them!
I think the PSOs are a horrendous waste of money. Yes, they make a difference to safety but their roles are way too limited, they seemingly are not authorised to do anything except stand around and look powerful.
So we have PSOs, Police and Authorised Officers all with different powers and job descriptions patrolling the network at the same time. A ridiculous outcome.