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Network issues causing load times to extend

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      bevans Site Admin

    Location: Melbourne, Australia
    Not sure if this is also a part of the problem but it cases longer to login these days what a month ago.

    Looking at the online users there is always between 250 and 300 online could this be just busy or is Same issue with networking ?
    freightgate

    The problem is very much intermittent now with new internet capacity on order.

    There is certainly a lot of inbound and outbound traffic on the site with many people viewing.  This is not contributing to the problem directly.

    Please let me know if any users are having problems today as a lot of attack traffic seems to have disappeared.
    Posted: 09 May 2020 11:12

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      Graham4405 The Ghost of George Stephenson

    Location: Dalby Qld
    Please let me know if any users are having problems today as a lot of attack traffic seems to have disappeared.
    bevans
    Pretty speedy at present.

    You seem to keep changing your mind as to the cause, code issues, network issues, attack traffic...
    Posted: 09 May 2020 11:25
      bevans Site Admin

    Location: Melbourne, Australia
    Please let me know if any users are having problems today as a lot of attack traffic seems to have disappeared.
    Pretty speedy at present.

    You seem to keep changing your mind as to the cause, code issues, network issues, attack traffic...
    Graham4405

    Hi. I am.

    I have been frustrated.  I have engaged the developers who have not been able to start work until these issues have been fixed.

    The network was the problem.  It was attack traffic. This caused a lot of retries for the network and the servers and then caused high load for the servers,  I am buying a new switch (upgrading) and new internet capacity of 400 meg into the platform.  Tghis will enable all the software upgrades etc to work.
    Posted: 09 May 2020 11:36
      cityrail-rulez Chief Train Controller

    Quote: Welcome to the NBN Australia ! LaughingLaughingLaughingLaughing
    Posted: 09 May 2020 12:22
      s3_gunzel Not a gunzel developer

    Location: Western Sydney, AU
    I'm getting page generation times between 3 and 4 seconds.


    You seem to keep changing your mind as to the cause, code issues, network issues, attack traffic...
    Graham4405


    I am not convinced it's one issue... I would rather suspect there are several issues.
    Posted: 09 May 2020 16:17

    Last edited by s3_gunzel on 09 May 2020 16:18; edited 1 time in total
      bevans Site Admin

    Location: Melbourne, Australia
    Not sure if this is also a part of the problem but it cases longer to login these days what a month ago.

    Looking at the online users there is always betwee 250 and 300 online could this be just busy or is Same issue with networking ?
    freightgate

    Yes it does get busy.



    Was over 700 a month ago.
    Posted: 09 May 2020 21:13
      bevans Site Admin

    Location: Melbourne, Australia
    Screaming along this morning.  Now for the certs.
    Posted: 10 May 2020 10:13
      bevans Site Admin

    Location: Melbourne, Australia
    Feedback please
    Posted: 10 May 2020 14:49
      Galron Chief Commissioner

    Location: Werribee, Vic
    Feedback please
    bevans
    initial load times SIGNIFICANTLY improved over recent times. time to navigate between pages. forums or not, also very good. Touch wood you may have it sorted for now.
    Posted: 10 May 2020 18:00
      NSWGR8022 Chief Commissioner

    Location: From the lands of Journalism and Free Speech
    Working ok today but I think can be improved,  I hope you RP guys can fix some of the other issues now.  I would love to see the railcams back as these were/are my favourite.
    Posted: 11 May 2020 09:37
      Donald Chief Commissioner

    Location: Donald. Duck country.
    Works alright on the computer, but still unable to open on my phone.   Always get one of the outage messages.
    Posted: 11 May 2020 13:38
      bevans Site Admin

    Location: Melbourne, Australia
    Works alright on the computer, but still unable to open on my phone.   Always get one of the outage messages.
    Donald

    Thanks.  There ares still issues although not as many and your phone probably has a cached version of the page.  The changes we are making now will be the largest we have ever done including the development.  Stay tuned and thanks for your patience.
    Posted: 11 May 2020 15:00
      bevans Site Admin

    Location: Melbourne, Australia
    Guys are you seeing improvements?
    Posted: 12 May 2020 08:54
      DCook Chief Train Controller

    Location: The standard state
    There is definitely improvements over the state that the site was earlier in the year, thanks for your work in fixing it
    Posted: 12 May 2020 09:15
      bevans Site Admin

    Location: Melbourne, Australia
    There is definitely improvements over the state that the site was earlier in the year, thanks for your work in fixing it
    DCook

    Appreciate that but login times are still too long and there is still packet loss.  I am working through the final issues and I can see traffic has dropped off.
    Posted: 12 May 2020 09:16
      bevans Site Admin

    Location: Melbourne, Australia
    Taking the load a little better today

    Posted: 12 May 2020 13:36
      Graham4405 The Ghost of George Stephenson

    Location: Dalby Qld
    Generally much faster, but still slow in patches.

    Edit: took around 60 secs to post the above.
    Posted: 12 May 2020 15:30

    Last edited by Graham4405 on 12 May 2020 15:31; edited 1 time in total
      DJPeters Deputy Commissioner

    Generally much faster, but still slow in patches.

    Edit: took around 60 secs to post the above.
    Graham4405
    I have to agree while wanting to make a reply to something I can make a cup of coffee almost and finish that before the page fully loads. A lot of times you still get the outage page due to too many connections when there is hardly anyone on at all though.
    Posted: 14 May 2020 16:56
      bevans Site Admin

    Location: Melbourne, Australia
    Yes this is a known issue tied to the network issue which  is still going on  but getting better.

    Can I please and a ping checking from your computer to http://www.railpage.com.au please?
    Posted: 14 May 2020 17:16
      Graham4405 The Ghost of George Stephenson

    Location: Dalby Qld
    Yes this is a known issue tied to the network issue which  is still going on  but getting better.

    Can I please and a ping checking from your computer to http://www.railpage.com.au please?
    bevans
    Pinging nanak.railpage.com.au [203.28.90.35] with 32 bytes of data:
    Reply from 203.28.90.35: bytes=32 time=33ms TTL=54
    Reply from 203.28.90.35: bytes=32 time=33ms TTL=54
    Request timed out.
    Request timed out.
    Reply from 203.28.90.35: bytes=32 time=33ms TTL=54
    Reply from 203.28.90.35: bytes=32 time=33ms TTL=54
    Request timed out.
    Reply from 203.28.90.35: bytes=32 time=34ms TTL=54
    Request timed out.
    Request timed out.
    Reply from 203.28.90.35: bytes=32 time=34ms TTL=54
    Reply from 203.28.90.35: bytes=32 time=34ms TTL=54

    Ping statistics for 203.28.90.35:
       Packets: Sent = 12, Received = 7, Lost = 5 (41% loss),
    Approximate round trip times in milli-seconds:
       Minimum = 33ms, Maximum = 34ms, Average = 33ms
    Posted: 14 May 2020 17:45
      DCook Chief Train Controller

    Location: The standard state
    Site loading times are now at the worst in memory
    Posted: 14 May 2020 22:20
      bevans Site Admin

    Location: Melbourne, Australia
    Site loading times are now at the worst in memory
    DCook

    Traceroute and pings please to 203.28.90.35?
    Posted: 15 May 2020 09:56

    Last edited by bevans on 15 May 2020 09:57; edited 1 time in total
      DCook Chief Train Controller

    Location: The standard state
    Site loading times are now at the worst in memory

    Traceroute and pings please to 203.28.90.35?
    bevans
    Problem is now gone, last nights loading times were at about 3 minutes to load the home page
    Posted: 15 May 2020 10:02
      bevans Site Admin

    Location: Melbourne, Australia
    Site loading times are now at the worst in memory

    Traceroute and pings please to 203.28.90.35?
    Problem is now gone, last nights loading times were at about 3 minutes to load the home page
    DCook

    Thanks, the home page is where the issue seems to be.  It is being worked on.
    Posted: 15 May 2020 10:24
      michaelgm Chief Commissioner

    Hi, unable to like, dislike etc, posts at present.
    Just me?

    Regards, Mick.
    Posted: 15 May 2020 15:18

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