Smart Phones

 
  YM-Mundrabilla Minister for Railways

Location: Mundrabilla but I'd rather be in Narvik
Undoubtedly a stupid question, but!

The YMs and I have basic old ‘steam and clockwork 3G dinosaur’ mobile phones upon which we happily make and receive calls and SMSs.

We are now reluctantly considering upgrading to an unlocked Officeworks low/medium sort of so called Smartphone, principally so that we can receive the new-fangled electronic AFL football ticket thingys.

We want to retain our numbers, plans and phone book etc from the old phone. Is it likely that we could just transfer the SIM card from an old phone to a new one and proceed as if nothing ever happened. (I told you it was a stupid question!)

Any helpful hints suggestions or advice will be welcome.

We find it difficult to get intelligible advice from the likes of Telstra etc.

Many thanks.

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  RTT_Rules Oliver Bullied, CME

Location: Dubai UAE
Undoubtedly a stupid question, but!

The YMs and I have basic old ‘steam and clockwork 3G dinosaur’ mobile phones upon which we happily make and receive calls and SMSs.

We are now reluctantly considering upgrading to an unlocked Officeworks low/medium sort of so called Smartphone, principally so that we can receive the new-fangled electronic AFL football ticket thingys.

We want to retain our numbers, plans and phone book etc from the old phone. Is it likely that we could just transfer the SIM card from an old phone to a new one and proceed as if nothing ever happened. (I told you it was a stupid question!)

Any helpful hints suggestions or advice will be welcome.

We find it difficult to get intelligible advice from the likes of Telstra etc.

Many thanks.
YM-Mundrabilla
Sim card is your number, not the phone. Plan should also be separate from phone.

For example I have retained my Australian number since 2009 having left the country, been through many phones with that sim, I don't have a plan but no issue.

Prior to changing phones, transfer your phone book to the sim card.

3G is not Dinosaur, using SMS is however classic Dinosaur, SMS at least in the middle east is now limited to govt notifications, traffic fines, Emirates Post notification arrivals, advertising and CV-19 test results. Whatsap and similar has basically eliminated SMS.

If the sim card is really old and doesn't fit (unlikely if 3G as my S5 was 3G and used the same sim as my S8 and later S20+), you will need a new one and I'm not sure how it goes transferring numbers but I think its possible.

They should be able to transfer the phone book across along with any other details such as photos etc. If you cannot do this yourself, you need to go to a phone shop and make it a requirement of the transaction.

If you are completely lost or not confident, I think best to walk into a phone phone shop and tell them what you want. Tell them you will only proceed with sale if you walk out with a working new phone. It might cost more, but service isn't usually free.

Otherwise just order the phone on Amazon and do it all yourself, swear alot, keep sharp objects away and numerous hours later you will be done satisfied with the fact you saved a few bucks.
  allan Chief Commissioner

It will help that you can work a computer, but for real help find "some one" who has had a "smart phone" for a while, and knows how to use it.

I have only recently made the transition, myself, and have found more frustration than pain!

I've even bought myself a "smart" TV, only to find that the programs are just as unsmart as they were when I dumped my last TV, late in the last century. At least the "smart" TV makes a fair computer monitor...
  justapassenger Minister for Railways

It probably won't be compatible.

Write down the names and numbers that you want to keep, and add them on the new phone.

If I was working in a phone/computer shop and you asked me to do it that is probably the method that I would have to use, but the hours would be billable.
  Graham4405 The Ghost of George Stephenson

Location: Dalby Qld
Ok. SIM (Subscriber Identity Module) cards come in four sizes, although only three are commonly in use today.
The original SIM card was about the size of a credit card, but I haven't seen one of these for many years. Most older phones use a mini SIM card, most newer phones use a nano SIM card. In between is the micro SIM card. The image I have attempted to post below illustrates these.



If your current SIM card is larger than that required by your new phone it is possible to cut it down in most cases. If it is smaller you can use an adapter. Either way this will cost you $s to buy either a cutter or an adaptor. However, most providers will simply transfer your number to a new SIM card of the required size free of charge. Usually you can request this online and have the new SIM card activated (usually by a phone call) when you have inserted it in your new phone. If you also wish to change providers at the same time, simply request a new SIM card from the newly chosen provider requesting that you keep your existing number. The newly chosen provider will usually handle the "churning" process, that is the transfer of your service from your old provider to them.

Bear in mind that you will likely need to change you plan to include a sensible amount of data for use with your new smart phone. The ACCC have a guide to choosing a mobile phone plan here: Choosing a mobile plan ACCC
Beware of "el cheapo" phones. A reputable brand is generally best. Expect to pay upward of $300, but some of the high end models come in around $3,000! Shocked

Feel free to ask further questions and I'll try to answer them.
  Graham4405 The Ghost of George Stephenson

Location: Dalby Qld
using SMS is however classic Dinosaur, Whatsapp and similar has basically eliminated SMS.
RTT_Rules
Probably not so much in Australia. I only use Whatsapp to contact people outside Australia or those in Australia who use an overseas mobile number. Whatsapp requires data whereas SMS doesn't. In rural Australia SMS will often work with a low signal strength whereas Whatsapp will fail.
  justarider Chief Commissioner

Location: Released again, maybe for the last time??
Undoubtedly a stupid question, but!

The YMs and I have basic old ‘steam and clockwork 3G dinosaur’ mobile phones upon which we happily make and receive calls and SMSs.

We are now reluctantly considering upgrading to an unlocked Officeworks low/medium sort of so called Smartphone, principally so that we can receive the new-fangled electronic AFL football ticket thingys.

We want to retain our numbers, plans and phone book etc from the old phone. Is it likely that we could just transfer the SIM card from an old phone to a new one and proceed as if nothing ever happened. (I told you it was a stupid question!)

Any helpful hints suggestions or advice will be welcome.

We find it difficult to get intelligible advice from the likes of Telstra etc.

Many thanks.
YM-Mundrabilla
Telstra shop ( or any other) will code a new SIM compatible with the new phone they sell. No charge. Keep your phone number.

Shop is best. Their average 12yo assistants know everything.
Ask them to do the swap, can get lucky with some customer service that actually deliver.

To swap data from your older phone. Need to back-up a copy to PC, then restore on the new phone. Can restore as much or little as you want. Everything is the easiest.

Samsung "smart switch" is brilliant and easy for us oldies. It will do any Android phone, or apple to android.
https://www.samsung.com/uk/support/mobile-devices/how-do-i-switch-my-android-device/

Dont worry about going via the cloud or google, or joining cable, or wifi. You older phone probably won't do it, or drive you mad.

Ps next time, not now. - with the modern generation, its just put the 2 phones next to each other and select the copy from/to function.

cheers
John
  doyle Deputy Commissioner

YM are you in an area that definitely requires telstra? I know your question relates to saving numbers
  doyle Deputy Commissioner

I'm only asking as you can get much cheaper yearly pre pay deals than anything from telstra
  doyle Deputy Commissioner
  justarider Chief Commissioner

Location: Released again, maybe for the last time??
YM are you in an area that definitely requires telstra? I know your question relates to saving numbers
doyle
Try BELONG. $10/month, unlimited calls, 1Gig data (rolls over for-ever).

Suprprise! its Telstra's version of Jetstar only better.

cheers
John
  RTT_Rules Oliver Bullied, CME

Location: Dubai UAE
using SMS is however classic Dinosaur, Whatsapp and similar has basically eliminated SMS.
Probably not so much in Australia. I only use Whatsapp to contact people outside Australia or those in Australia who use an overseas mobile number. Whatsapp requires data whereas SMS doesn't. In rural Australia SMS will often work with a low signal strength whereas Whatsapp will fail.
Graham4405
Thanks, but this bit I don't get.

Whatsap/Messenger etc, you can easily have groups. Photo's etc easy to add and send and resend. At work we have numerous team whatsap groups to communicate with.

Data normally not much and a fraction of what most people use their phones for.

Anyway, each to their own.
  justarider Chief Commissioner

Location: Released again, maybe for the last time??
using SMS is however classic Dinosaur, Whatsapp and similar has basically eliminated SMS.
Probably not so much in Australia. I only use Whatsapp to contact people outside Australia or those in Australia who use an overseas mobile number. Whatsapp requires data whereas SMS doesn't. In rural Australia SMS will often work with a low signal strength whereas Whatsapp will fail.
Thanks, but this bit I don't get.

Whatsap/Messenger etc, you can easily have groups. Photo's etc easy to add and send and resend. At work we have numerous team whatsap groups to communicate with.

Data normally not much and a fraction of what most people use their phones for.

Anyway, each to their own.
RTT_Rules
Shane, open comms with multiple people , don't care much about privacy or transmission quality, then internet apps are great.

One on one, private and almost un-hackable, guaranteed delivery. SMS will do it.
Big advantage being the other end can be off the air, and receive later. Bit like snail mail.

Both are useful.
  doyle Deputy Commissioner

Try BELONG. $10/month, unlimited calls, 1Gig data (rolls over for-ever).

Suprprise! its Telstra's version of Jetstar only better.

cheers
John

AFAIK belong don't do $10 any more, correct me if I'm wrong
  BrentonGolding Chief Commissioner

Location: Maldon Junction
Our work phones are with Pennytel after we switched from Telstra. Uses the Telstra network and prices start from  $10.99/ month if you don't use data  (plan comes with 1G I think)

For people who don't want to stream movies on the train or such nonsense there are some really cheap deals out there if you BYO handset.

MyTelstra plan was  $60 with the big T now  $25 with 15G of data.  And after 20+ years as a loyal Telstra customer not even a call or email to ask why we churned multiple numbers away from them.
  justarider Chief Commissioner

Location: Released again, maybe for the last time??
Try BELONG. $10/month, unlimited calls, 1Gig data (rolls over for-ever).

Suprprise! its Telstra's version of Jetstar only better.

cheers
John

AFAIK belong don't do $10 any more, correct me if I'm wrong
doyle
How rude of them. I still get the $10 and won't be changing/losing.

Woolworths still have the same $10 deal. Again a Telstra surrogate. Those Marketing guys drive us crazy.
  kitchgp Chief Commissioner

There are only 3 physical mobile network providers – Telstra, Optus and TPG Telecom (an amalgam of Vodaphone and TPG). If you want good country coverage then Telstra, or one of the retailers that uses its network, is the best.

The actual SIM card is a minor consideration. As mentioned above, a new suitable card can easily be obtained from a dealer. In some cases, eg Optus, you can change it yourself online. If you decide to change providers you are entitled to keep your number. There might be a delay of a day or two while the providers sort things out amongst themselves. These days it’s usually only pre-paid phones that are locked to a network.

If privacy is not an issue and you wish to post the make and model of your existing phones, type of plan, ie prepaid or post-paid, and a rough budget for the new ones, we might be able to make better suggestions on how to transfer phone numbers, suitable phones, etc.

As mentioned above, it would be handy to have access to someone who is knowledgeable in these matters. Some libraries offer help with using digital technology, although these might be curtailed at the moment due to COVID-19. Take things one step at a time. Be comfortable with the basics of making calls and sending SMS before moving onto using a particular app. Master it before moving on to the next.
  Graham4405 The Ghost of George Stephenson

Location: Dalby Qld
YM are you in an area that definitely requires telstra? I know your question relates to saving numbers
Try BELONG. $10/month, unlimited calls, 1Gig data (rolls over for-ever).

Suprprise! its Telstra's version of Jetstar only better.

cheers
John
justarider
Starting plan with Belong (I'm another happy customer) is now $25/month, unlimited calls and SMS/MMS, 20GB data.
  Graham4405 The Ghost of George Stephenson

Location: Dalby Qld
If you want good country coverage then Telstra, or one of the retailers that uses its network, is the best.
kitchgp
This is generally the case, but friends who live ~25km from town get better service from Optus these days. You have to work out what suits you best!
  doyle Deputy Commissioner
  The Vinelander Minister for Railways

Location: Ballan, Victoria on the Ballarat RFR Line
I'm only asking as you can get much cheaper yearly pre pay deals than anything from telstra
doyle

I can't beleive people try to save a few $$ by using other providers, then as soon as you see green grass, cows and mountains, or the outback...no signal.

Telstra may be annoying at times, but it's good to know that when I'm in Julia Creek, Forsayth or any other out of the way place, I have a service.

Mike.
  doyle Deputy Commissioner

Well believe it, not having telstra is no big deal for me.
  Aaron The Ghost of George Stephenson

Location: University of Adelaide SA
On number transfer and SIM keeping, if the phone is purely 3G then it is at least 6 years old, because I am pretty sure every phone since 2014 would have had at least LTE if not 4G capability. A phone of that age could possibly need a new SIM today, but that is no big deal, your existing phone number will be kept, just allocated to a new SIM. For this reason ‘backing up your contacts’ to the card is potentially not viable, sure if it’s just the physical size of the SIM then they can be ‘cut down’ to suit the new phone, but if that surgery goes wrong then it’s kaput.

JAP’s suggestion of hand recording and re entering of required numbers is likely the most ‘reliable’ method, though certain to be tedious.

On network access, this sometimes comes down to the phone as much as the network.

By virtue of our phone update cycles I am usually half a year ahead of my wife in phone update, then she updates hers and we both have the same until I update again. We are generally a year or two in advance of my parents.

I am with Optus and so is my wife, my parents are with Telstra, sometimes I have signal when my wife doesn’t, sometimes I have signal when my parents don’t, but rarely do any of them have signal when I don’t.


I recently flew Adelaide to Sydney and about halfway there are 37 or 39 thousand feet or whatever was surprised to realise that I had not put my phone into flight mode (it’s not quite the crisis you might think it is) and astounded to note that I had a single bar of reception which I think is a detail Optus best not advertise.

Lastly, and this doesn’t concern everyone, but I can fly to Europe (including middle eastern stop overs), NZ, Indonesia, Thailand, Malaysia, Singapore, Philippines, and probably any other country whilst continuing to use my phone as I do in Australia (ie heavily) and return home to a bill $10 higher than if I had not left.

When my parents travelled to Hawaii year before last, despite my advice to get a seppo sim they just used their Telstra service mobiles and returned home to a bill $800 higher, for only ten days. Now credit to Telstra, I did manage to convince them to decide to waive the $800, and whilst it’s apparent I do enjoy a good argument even for $800 I don’t really think it was worth the effort, going with optus and paying the $10 if required is far easier.
  ANR Chief Commissioner

I'm only asking as you can get much cheaper yearly pre pay deals than anything from telstra

I can't beleive people try to save a few $$ by using other providers, then as soon as you see green grass, cows and mountains, or the outback...no signal.

Telstra may be annoying at times, but it's good to know that when I'm in Julia Creek, Forsayth or any other out of the way place, I have a service.

Mike.
The Vinelander
Optus is in Oodnadatta and William Creek. There is no Telstra there.

I think Telstra goes as far north as Marree.

I have a UHF anyways.

I am looking to go the other direction. Dump my smart phone for a feature phone like the Big Button X.

With smart phones, data collection/intrusion is rife.

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