"Myki" Discovery Centre temporary closed because of cold!!!

 
  Stinkyone Chief Train Controller

The Myki discovery centre, the flash, hip and Expensive set up at the Collins Street end of Southern Cross Station is presently closed.

When I enquired as to why, I was told (un-officially of course)that the staff working there spat the dummy because the lack of doors let in too much cold, and there wasn't any seats dor them to rest their weary legs on, so kaputski..closed until further notice...

The Cost to Taxpayers of the rent and necessary modifications to the building are incidental, as another few bucks on a 500+ million taxpayer funded junket that has already destroyed the timetable of V/line trains to Shepparton, etc,  and is fast becoming another a laughing stock.

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Location: Here, there, everywhere!
Glass doors and seating are to be installed, the reopening date - unknown!
  vlocity160 V/Gunzel

I know that Myki is to be released latter this year, but around what dates exactly?? Any info will be good info thanks.
  wongm GEEWONG

Location: Geelong, Victoria
Too bad the passengers don't get to stay out of the cold. Twisted Evil

Yes, I know about the two waiting rooms...
  574M White Guru

Location: Shepparton
Too bad the passengers don't get to stay out of the cold. Twisted Evil

Yes, I know about the two waiting rooms...
"wongm"


You're quite right there, wongm. It *is* a cold railway station. Nothing to stop a gusty wind coming in off Collins St, whipping around the high-rise and flapping the black coats as they all race across Spencer St.

Heaven help those with a long wait.

The other night I felt some water dripping down onto the top of my head as I stood on platform 4 waiting for the Shep to dock.  

And yes, you are right about the waiting rooms; one is way up there between the luggage hall and the bus station. I think that is heated; it was the last time I used it.

What I miss more than anything else is that fast food barn that used to be there at the end of Plat 3/4 ... I didn't mind some of their offerings when I had a wait, or was feeling cold. What we need here is a vociferous campaign for the return of the Dim Sim!!!
  vlocity160 V/Gunzel

Too bad the passengers don't get to stay out of the cold. Twisted Evil

Yes, I know about the two waiting rooms...
"wongm"


Passengers have the waiting rooms as wongm mntioned next to the lockers at the end of platforms 5 to 7, most of them probably don't even know it's there.
  wongm GEEWONG

Location: Geelong, Victoria
The other night I felt some water dripping down onto the top of my head as I stood on platform 4 waiting for the Shep to dock.
"574M"
That's one of the big problems - you can't exactly sit in the waiting room up the other end of the station while you wait for you train to dock - especially if the departure time has already passed. And the seats - cold aluminium...

What I miss more than anything else is that fast food barn that used to be there at the end of Plat 3/4 ...
"574M"
It was nice to get something greasy into you, as opposed to all the other wanky places in the food courts.
  DalyWaters Chief Commissioner

I don't quite understand the need for the myki centre in the first place.

It seems to be largesse on a grand scale to have staff there who just tell you that you  "hold the card up like this to the reader and you'll be right".

I couldn't get any further information from them.

The kids thought it was all worthwhile because the got some fluoro wristbands.


Whilst its closed due to the cold, are the staff redeployed?  Where on earth could they go to??  Otr are they paid to turn up but not work?
  Revenue Chief Commissioner

Hi everyone,

Yes, the Myki discovery centre at Southern Cross is closed while some changes are made, but the mobile discovery centre continues to tour regional Victoria:

http://www.myki.com.au/discovery-centre.aspx

Smartcard ticketing systems are hard to explain to customers without showing them. When I put together the TransLink fare structure for South East Queensland we did the same thing up there - and it works very well.

I know it might seem obvious to people on Railpage - or people who have travelled - but the best way to explain smartcards to people it just to show them how it works.  Smile  A thirty second demonstration is a lot more effective than just about anything else.

And yes, the display is targetted at regular people, not gunzels. Razz
  rjaygee Banned

Location: Banned
If the ticketing system requires that much trouble to explain how it works then its obviously too complicated.  Sounds as bad as the Sydney version which the contractor cannot get to work because of the overly complex fare system in Sydney.  These systems only work with simple zone systems so the system only has to deal with a limited range of fare charges.  The New York subway is a good example of a system that works well because its simple.

Cheers

Rod Gayford
  EvanC Chief Plonker

Location: Bayswater, Victoria
If the ticketing system requires that much trouble to explain how it works then its obviously too complicated.
"rjaygee"
Do I need to bring out that "people are dumb" thing again? The point is, even if a system is the picture of intuitiveness (is that a word?), it'll still take some explanation. Suppose that we had only ever dealt with smartcard systems. We'd never had to prepurchase a ticket - we'd always preloaded value onto a card. Then suppose they tried to introduce this fancy new "Edmondson" ticketing system with little tickets that you had to buy from someone. What would be the best way to explain this system to someone? I'd wager it would involve showing them what to do.

Sounds as bad as the Sydney version which the contractor cannot get to work because of the overly complex fare system in Sydney.  These systems only work with simple zone systems so the system only has to deal with a limited range of fare charges.  The New York subway is a good example of a system that works well because its simple.
"rjaygee"
Well thankfully Revenue and his merry men have worked hard over that past few years to make our fare system very smartcard-friendly. Many of the more confusing bits of our system are now gone, thanks to these efforts.
  The Met Chief Commissioner

Location: 37.55-S /145.01-E
What the bleep?

Southern Cross can't be an enclosed station, we know - it's all about the fumes. But don't complain about the cold. It's practically the same as every other station in Melbourne (except for the Underground ones), sheesh.

In regards to country passengers, sure they've got a waiting room. They've also got all the shops and stores to stop relax, throw some money at.

Let's just hope it's cool in summer.

----

These systems only work with simple zone systems so the system only has to deal with a limited range of fare charges. The New York subway is a good example of a system that works well because its simple.
"rjaygee"


Hong Kond too.  Smile
  Nexas The Ghost of George Stephenson

What the bleep?

Southern Cross can't be an enclosed station, we know - it's all about the fumes. But don't complain about the cold. It's practically the same as every other station in Melbourne (except for the Underground ones), sheesh.
"The Met"


You obviously haven't spent an extended period of time there in one go, it is easily colder than any station on the network, due to it acting like a wind tunnel.
  WWOTBAG Junior Train Controller

Location: Murchison
I agree with Nexas.  It is freezing.  I try to get there as close to departure time as I can but that doesn't help when the train is late docking and you have to wait around with the inadequate number of seats all taken.
It is a miserable start to a miserable trip on the 18:33 stopping all stations Shepparton train.
  Revenue Chief Commissioner

These systems only work with simple zone systems so the system only has to deal with a limited range of fare charges.


*sigh*

We will have a very simple system for Victoria. One zone based fare structure that covers the state (including V/Line, metropolitan and major regional cities), one set of concessions and free travel entitlements, one set of ticket types, etc.

Hong Kond too


Even more simple than Hong Kong as different fare structures apply to different operators!

If the ticketing system requires that much trouble to explain how it works then its obviously too complicated.


I disagree. People like to see how something works rather than being told. The discovery centre means that quite a lot of people will understand the basics of the system before it is implemented. That helps early adoption of the system - which in turn provides people for other people to watch.

Sounds as bad as the Sydney version which the contractor cannot get to work because of the overly complex fare system in Sydney.


Agreed that Sydney's ticketing system will NEVER work as originally intended (replicating almost every existing fare) until they simplify fare structure. This is why we have simplified and aligned fares over the last four years.
  kuldalai Chief Commissioner

Old saying ........ "Many are called, but few are chosen" in this context for the poor myki  staff becomes " Many are cold, but few are frozen." !
  Stinkyone Chief Train Controller

Great to see someone with a sense of homour!!  Very Happy
  kN Chief Train Controller

Location: Balham, Northern Line
They obviously need some sort of exchange programme with the Underground then.  Those poor buggers range from horrible humidity (and downright dangerous heat) in summer to snow in winter.  Do they shut down?  Not likely, except for the first snow of the winter, they're never ready for it I'm told, well they weren't last January at least.
  kuldalai Chief Commissioner

Who needs the exchange the new ticket machines or the chosen frozen myki demo staff  ?

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