Opal Card Roll-out

 
  Mornnb Beginner


When you have reached your 'weekly reward' the fare deducted is discounted to zero when you touch on.
Effectively there is no fine for not touching off, as while the correct fare will not be 'deducted' and the $8.10 default fare will be recorded, since it was discounted to $0 at touch on, there is no financial penalty to you.

HOWEVER if you go to make a subsequent trip and try to touch on at a pole, it will record that as a touch off, and you will end up travelling with out a touch on, which if you get checked by an RPO, presumably is a travelling with out a ticket fine as you your Opal isn't a valid ticket unless it's touched in.
"matthewg"


Which makes zero sense, as you can not assume intention to evade fair as the system allows you tap off  and pay. How do you prove someone had no intention to tap off if they failed to tap on?

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  nswtrains Chief Commissioner

Which makes zero sense, as you can not assume intention to evade fair as the system allows you tap off and pay. How do you prove someone had no intention to tap off if they failed to tap on?
Mornnb

Fare evasion does not involve intent as it would too hard to prove. Just the fact that you do not have a ticket or failed to do something required by the fare system is sufficient. You are assumed under the law to have knowledge of the fare system and conditions attached. Traveling on the system is sufficient to indicate you accept the conditions of service whatever they may be. Any first year law student would know this. TOs are allowing some leeway for the first few months after OPAL was introduced but will toughen up once it is assumed customers are familiar with the system. If you do not like the conditions of travel then don't use the service. It is as simple as that.
  Malik91 Beginner

Location: Banned
Opal is good. Lots of free travel.
  gmanning1 Junior Train Controller

Location: Sydney
Opal is good. Lots of free travel.
Malik91

Like bludging a ride off your mates all the time. Hope you feel good for it.
  Malik91 Beginner

Location: Banned
It's called train-pooling. Australia is a great country. But India is best cricket team. I feel good. Thankyou.
  gmanning1 Junior Train Controller

Location: Sydney
It's called train-pooling. Australia is a great country. But India is best cricket team.
Malik91

Well I can't disagree with any of the above!! (Except mebe the cricket team)

The PSO's are also a good team so don't get caught.
  Malik91 Beginner

Location: Banned
Have not been caught yet. But happy to pay fine.
  sydneytwains Station Master

Malik91 your a m*r*n. No wonder the state and the country is going broke. On a lighter note, checkout this handy little website. It will work out if OPAL is good for you or not.

http://www.opalornot.com
  matthewg Train Controller

On a lighter note, checkout this handy little website. It will work out if OPAL is good for you or not.

http://www.opalornot.com

sydneytwains


It's said I would be worse off. In practice i'm better off.

Admittedly i'm right on the edge of the zone where the Opal discount starts to roll off, but the main thing OpalorNot assumes is that you are a Mon to Fri commuter to make NO additional travel on weekends.

On a direct comparison with a monthly, Opal is $4 more expensive. However if I make one or two trips a month on the weekend that are not covered by the periodical ticket, the balance shifts the other way.

Also a subtle change has been made to the Opal fare rules just prior to the periodical retirement announcement. It's now got a
$60 per week cap.

I'm actually surprised they acted so soon on those tickets, I'd assumed they would have done one or two more differential price increases, upping the price of paper tickets faster than Opal to make the old passes less attractive.

Rather bravely for what is a very 'political' portfolio, they have gone for the stick approach, instead of stealth approach.
  donttellmywife Chief Commissioner

Location: Antofagasta
Also a subtle change has been made to the Opal fare rules just prior to the periodical retirement announcement. It's now got a
$60 per week cap.
matthewg

The subtlety associated with this surprises me.  Parts of their website don't appear to have been updated to suit.

Is it just an absolute cap, or have they played with the weekly travel reward trigger - eight paid fares versus eight paid journeys, perhaps?
  ivahri Train Controller

I travel from Macquarie Fields to the city on average 4 days a week and compared to the weekly I am ahead because the weekly at $52 over 4 days is $6.50 per journey, where as the Opal works out at $6.30. Based on that, even on the worst case, I can't be worse off using my Opal card. But then there is the odd day I may knock off early & leave in the off-peak. That results in the Opal card then dropping the fare to $4.41... something my rigid weekly ticket can't do.

The savings are not going to cause me to move to Vaucluse but I'm not going to be worse off no matter how I use it.

Cheers


Richard
  jcouch Assistant Commissioner

Location: Asleep on a commuter train
Just wanted to add a note here about the immediate effect that Opal availablity has had out in Campbelltown way. Within a week of it going live, the queues that used to exist on the ticket office Monday morning (and every other morning!) had vanished. I haven't seen a queue since. Gladys statements earlier about not needing as many station staff due to the opal rollout is certainly viable based on what I have seen here.

Buses in Campbelltown area now have the Coming Soon stickers, but not yet turned on. Can't wait for that to happen because I can finally get rid of my multi ticket!
  georges Chief Train Controller

NSW Government has announced the withdrawal of Seniors', Family Funday Sunday and  bus Travel Ten paper tickets from 2016. See: http://www.smh.com.au/nsw/opal-takeover-pensioner-excursion-and-travelten-tickets-cut-from-next-year-20150804-giqwwf.html

The article states that 500,000 seniors presently have no Opal Card. As most seniors do not travel frequently they will need to add to the burden of plastic cards in their purses and wallets or else purchase regular concession tickets.
  thadocta Chief Commissioner

Location: Katoomba
If they've got any sense they'll incorporate Opal functionality into the Seniors Catd, to make it one less card to carry.

Dave
  RatholeTunnel Locomotive Driver

Location: Sydney Area
Opal means that while full fare customers and children can travel anonymously because they don't have to register, anybody needing a concession will have to have a card registered and smeg their personal details recorded.  Mass surveillance by stealth?
  Piston Train Controller

Re paper tickets it was reported:

Mr Constance said the government would retain adult and concession single or return paper tickets for trains, ferries and light rail, and single tickets for buses.
He said a decision had not been made about when to also retire those tickets, but the day would come.
"Transport will keep an eye on it, and then phase it out at the appropriate moment."

It is obvious paper tickets will be gone in the future. Their aim is to have all stations become cashless allowing the security guards collecting cash to be dispensed with.

So in the future when there are no paper tickets available, how would I make a journey say from Penrith to the City if I didn't have an Opal card. Maybe assuming I was a visitor from the country, no Opal card, no future use for one and just the need to get to the City? Maybe they will let me travel for free?
  Matthew Chief Train Controller

Opal means that while full fare customers and children can travel anonymously because they don't have to register, anybody needing a concession will have to have a card registered and smeg their personal details recorded.  Mass surveillance by stealth?
RatholeTunnel

If you don't want to be part of the surveillance state, pay cash for full fare singles. Nothing is stopping you.

My taxes are contributing to that concession. I want them to ensure only those that a eligible are getting them. Want the concession you are entitled so, consent to being traced in the course of ensuring that concession is being properly used.

Of course if you are worried about surveillance, I hope you are not carrying a mobile phone that's turned on, that gives 'Them' far better data on your movements than Opal ever could.

On modern Android and Apple IOS phones, you are handing over location data to large foreign corporations who have far less controls on what they do with that information than any government organisation, like TfNSW/Opal has.
  georges Chief Train Controller

The original Opal top-up machines seem to have been EFTPOS/Credit card only. Later models, one of which appeared only very recently at my station, offered a note and coin option as well. I just tried to top my card up at both Central and a suburban station. Neither would accept notes any more. I wonder why the railways have restricted the service they offer passengers on these machines. How many people are going to use coins, unless topping up for only one or two journeys?

I called the Opal phone number this morning and was immediately put on hold. Shortly afterwards a voice told me the waiting time was 23 minutes. A bit later I was told there were over 50 calls ahead of me; then the waiting time became 10 minutes; then I was disconnected on the grounds that there were too many calls.

I wonder why the Opal service has become so bad.

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